Direct contract milestone activation

[innovatusc]

I have initiated a direct contract with a client. How can I activate a direct contract milestone? Or is this something the client needs to do from his end?

[BojanS]

Hi Prashant,

You're able to add or edit milestones for the direct contracts. You can check this help article for more information.

Thank you!

[innovatusc]

Hi Bojan,

Thank you for your response. Unfortunately, the article in the link you provided does not address my question satisfactorily. I have created a milestone based direct contract with a client, the first milestone has been paid. Now, I am unable to activate the second milestone (please see attached screen capture). So, my question is does the client need to activate the milestone from his end and then fund escrow? Please met me know, thanks!

[BojanS]

Hi Prashant,

Yes, your client needs to activate the next milestone. You can share this help article with your client for more information on how they can activate the next milestone. 

Thank you!