Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Dispute Related Question

4d363dd6
Active Member
Lilla P Member Since: Jun 3, 2021
11 of 26

Dear Goran, can you please help me. I am receiving emails that I started dispute, but I did not. I paid the freelancer 10 dollars and it's all good, we are both happy. I dont want any refund. Can you please close this dispute? Please answer soon because I couldn't find any ways to write on a contact form to you. Thank you in advance! Kind regards

4d363dd6
Active Member
Lilla P Member Since: Jun 3, 2021
12 of 26

Please confirm it asap. thank you!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 26

Hi Lilla,

 

I'm sorry for the inconvenience this has caused you. I'm checking this with our team and once I have more details I will post an update here. Thank you.

~ Goran
Upwork
4d363dd6
Active Member
Lilla P Member Since: Jun 3, 2021
14 of 26
Thank you! Have a nice day!
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 26

Hi Lilla,

 

Just to confirm that your dispute was closed. Thank you.

~ Goran
Upwork
wlyonsatl
Community Guru
Will L Member Since: Jul 9, 2015
16 of 26

Zain H.,

 

Please come back to the board and let us know how this was resolved for you: whether the client ever responded, how many days did the decision by the Upwork mediator require, what was the outcome for you?

 

Thanks.  

zainhanif700
Active Member
Zain H Member Since: Feb 10, 2021
17 of 26
okay I will come to you
zainhanif700
Active Member
Zain H Member Since: Feb 10, 2021
18 of 26

Hello Will,

I just got a notification that I have won the dispute because of non responsive client and money is successfully transfer into my account.

 

wlyonsatl
Community Guru
Will L Member Since: Jul 9, 2015
19 of 26

Congratulations, Zain!

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
20 of 26

According to the rules, the dispute should have been closed and the funds released to the freelancer.

 

"Important: If a dispute is filed you must respond within 5 business days or the funds held in escrow will be released to the freelancer."

 

Source: Upwork

 

 

View solution in original post

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS