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** Ended contract

94d102f3
Active Member
Matthew P Member Since: Mar 30, 2021
1 of 5

Dear Aditi, 

Could you please help me?

Due to my wife and daughter contracting COVID, I couldn't deliver a project for my client and I had to cancel.

The project is titled: Sushi Packaging and Branding Project

 
The client was okay with this as I did 90% of the work and agreed to give it to him for free so we could work together in the future. 

The thing is I clicked the wrong reason: End Contract Reason: Client never provided details of the job (please see the attached)

Could you help me change it to something stating that I couldn't deliver the project before they see the comment? 

Thank you in advance,

Matthew
**Edited for Community Guidelines**

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 5

Hi Matthew,

 

I'm sorry to hear about your situation. I hope both your wife and daughter will be okay.

 

Regarding the contract, you need to ask your client to create a new contract or pay you a bonus.

 

Thank you.

~ Aleksandar
Untitled
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
3 of 5

Aleksandar D wrote:

Regarding the contract, you need to ask your client to create a new contract or pay you a bonus.


He is not asking about payment, he is asking to change the reason he gave when closing the contract.

 

Matthew, that can't be changed, but doesn't really matter. It's not doing the client any harm.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 5

Hi Matthew,

 

I'm sorry for the confusion in my response. Petra is correct, the reason can not be changed.

 

Thank you.

~ Aleksandar
Untitled
martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
5 of 5

Matthew P wrote:

Dear Aditi, 

Could you please help me?

Due to my wife and daughter contracting COVID, I couldn't deliver a project for my client and I had to cancel.

The project is titled: Sushi Packaging and Branding Project

 
The client was okay with this as I did 90% of the work and agreed to give it to him for free so we could work together in the future. 

The thing is I clicked the wrong reason: End Contract Reason: Client never provided details of the job (please see the attached)

Could you help me change it to something stating that I couldn't deliver the project before they see the comment? 

Thank you in advance,

Matthew
**Edited for Community Guidelines**

 

**Edited for Community Guidelines**


The client is unable to see which reason you clicked. 

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