Ending inactive contract

[momirp]

Hello everyone.
I have an open contract that is inactive for 3 months. The client requested 2 logos and when I delivered she didn't like them and then she disappeared from Upwork. I received a mail from Upwork 6 days ago that they contacted her but she is still inactive. So, I would like to end that contract because of client inactivity. There weren't any payments before and right now there is a 150$ in escrow on our contract but I would refund that and end our contract.

My question is if I end our contract now will it affect my JSS score? Also, will the client be able to leave feedback and reviews on that contract? I would really like to end that contract but with no ability to leave reviews or feedback on both sides.

Thank you.

[petra_r · Accepted solution]

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Momir P wrote:

My question is if I end our contract now will it affect my JSS score?

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Only if the client leaves poor private feedback

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Momir P wrote:

Also, will the client be able to leave feedback and reviews on that contract?

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If nothing was paid, the client can't leave public feedback, but she can leave private feedback.

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Momir P wrote:

I would really like to end that contract but with no ability to leave reviews or feedback on both sides.

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Unfortunately, that's not the way it works, but as the client has been so unresponsive so far, there is a decent chance they won't bother to come back and leave feedback.