Error Loading My Profile

[#1]

Hi Upwork Team,

I am experiencing an error whenever I view my profile. I would like to ask your assistance in resolving this please.

Please see attached screenshot of the error for your review.

Thank you very much

Roan

[#2]

I am facing the same issue. My messages section isn't also loading on my mobile App. Seems like the website is facing some issues.

[#3]

Glad I'm not the only one with the issue. Can't complete Identity verification because of it nor can I log in via my mobile device.

[#4]

Hi Roan,

Could you try to clear your cache and cookies or log in via another browser to view your profile? If you`re still experiencing the same problem after this, let me know here. Thank you.

[#5]

When I try to log into my profile, I get the following error:

"There was an error loading this page: error [60e510df58f42c36-FRA, 60e510df58f42c36-FRA]. Contact Upwork Support for more information."

What does this mean?

[#6]

I get that error too.

There was an error loading this page: error [60e5133aef701e9d-AMS, 60e5133aef701e9d-AMS]. Contact Upwork Support for more information.

[#7]

Hi, Goran. I have tried doing all of that, but no success.

[#8]

WhenI try to load the specific jobs I want to apply to on Upwork, I get this error message; 

There was an error loading this page: error [60e50f35ae501b5a-NBO, 60e50f35ae501b5a-NBO]. Contact Upwork Support for more information.

Also,I cannot access Upwork help center

[#9]

When I logged in today it's saying "There was an error loading this page: error [60e5153bda04170c-SIN, 60e5153bda04170c-SIN]. Contact Upwork Support for more information." Could anyone please tell me what's the issue?

[#10]

Hi All,

Just to confirm that our engineering team is investigating this further and once I have more details I will post an update here. 

Thank you for your patience and I`m sorry for the inconvenience this is causing you.

[#11]

Everything is already working

[#12]

Yes, it is gone now.

Thank you.

[#13]

Shows when I'm going to open a job with a new tab:

"There was an error loading this page: error [60e51e615b7f90ca-CGP, 60e51e615b7f90ca-CGP]. Contact Upwork Support for more information."

[#14]

clearing the browser cache does nothing. The error still remains

[#15]

Hi Goran,

Yes, I have tried to delete my cache and cookies and restarted the browser and the error still pops up. I noticed that the error appears whenever I view my profile and the profile of the other freelancers too.

Thanks for your help in advance.

Roan

[#16]

I am facing the same issue. My messages section isn't also loading on my mobile App. Seems like the website is facing some issues.

[#17]

I am facing the same issue. My messages section isn't also loading on my mobile App. Seems like the website is facing some issues.

[#18]

Hi All,

I would like to confirm that we had a small incident that was causing the error you were seeing on your profiles and it should be fixed now. 
If anyone is still experiencing the same problem please follow up here or via PM (click on my name) so that our team can assist you further. Thank you.

[#19]

Thank you very much for your swift resolution! 

All good now 🙂

[#20]

I'm unable to save my profile receiving message

There was an error loading this page: error [64935e4a5824d07a-CWB, 64935e4a5824d07a-CWB]. Contact Upwork Support for more information.

[#21]

Hi Luis Gustavo,

I can see that your profile has been successfully created. Are you still experiencing the same issue on your end? Try clearing your browser cache and cookies, or using a different browser and logging back in to see if that works.

If everything is okay, you should be able to start sending proposals to jobs in the Upwork marketplace. You may also want to check the resources in this post to help you get started.

Thank you.