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telltalearts
Member

Error Message When Publishing Profile

I have successfully published one of my two profiles here but when trying to publish the second profile I am getting an error message (see attached screenshot). I have tried 4different browsers and have cleared all caches. This is my main profile for the work I do so it's standing in the way of me going forward with Upwork.Screen Shot 2019-03-28 at 1.49.40 PM.png

87 REPLIES 87
eebrait
Member

I am experioencing a similar issue that I noticed started last night. I want to update my profile and I get this error.

 

Help!

 

Thanks,

 

E

Hi Elizabeth,

 

May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Let us know if the issue persists. Thank you.

~ Bojan
Upwork

Hi I keep getting this same error and have experienced issues the last two days and lost specialised profiles for proposals that I have sent.

Tried on different browsers, Web and mobile.

Can this be flagged with support?

Thanks

Thank you for reaching out to us, Christopher.

 

One of our team members will reach out to you directly via a support ticket to assist you with publishing your specialized profile. 

~ Bojan
Upwork
petra_r
Member


Adam W wrote:

I have successfully published one of my two profiles here but when trying to publish the second profile I am getting an error message (see attached screenshot).


Wait until the site starts working again...

 

Caution: Unasked for advice: (feel free to ignore)

 

Take this as an opportunity to completely  rewrite your profile....

Remove your life story and all the waffle, and add what you actually do and how that makes clients's projects run more smoothly.

Clients don't give a whatsit about whether you like water or your wife or your travels or your shiny personality . They want to read about your core skills and unique selling points. It's not about you, it's about the client's bottom line.

 

Also make up your mind what you want to market yourself as, at the moment your profile reads like a Jack of All Trades, Master of None, and someone who has no direction and does not know what he is trying to sell...

 

Your general profile does not even hint at what you are selling and clients get dozens of proposals, they would lose the will to live if they had to wade through that sort of waffle 50 times, so likely won't bother.

 

Start from scratch.

 

unsolicited advice over.

 

 

 

Thanks for the heads up on waiting for the site to be up and running agian. And as for the unsolicted advice...I will certainly take a look at the foundation of my profile and have it more focused but man you lack tact. For someone who likes to hand out unsolicited advice you would think that you would have a little better demeanor to your approach. Anyway, you made your point and I will adjust accordily. Unsolicited advice from me: have a little more grace when you respond to people so you don't come off as an abrasive know-it-all.


Adam W wrote:

Thanks for the heads up on waiting for the site to be up and running agian. And as for the unsolicted advice...I will certainly take a look at the foundation of my profile and have it more focused but man you lack tact. For someone who likes to hand out unsolicited advice you would think that you would have a little better demeanor to your approach. Anyway, you made your point and I will adjust accordily. Unsolicited advice from me: have a little more grace when you respond to people so you don't come off as an abrasive know-it-all.


Turning up your nose at VERY sound advice from one of the most successful FLs on the platform. But do what you gotta do.

If you read my response at no point did I reject her advice...I simply
addressed her lack of tact. Even gurus need guidance sometimes. Smh

This 'lack of tact', sounding 'snobbish,' 'arrogant' and other such accusations come up really commonly when someone writes in a tone that doesn't sound American - because they aren't American.  

 

It almost makes me want to moan about people sounding too friendly when we've never met.


Kim F wrote:

This 'lack of tact', sounding 'snobbish,' 'arrogant' and other such accusations come up really commonly when someone writes in a tone that doesn't sound American - because they aren't American.  

 

It almost makes me want to moan about people sounding too friendly when we've never met.


I just want to point out that I am perfectly capable of sounding fluffy and friendly and "American" when I feel like it ๐Ÿ™‚

 

Plus, as my advice was unasked for and I did stick my nose in where it wasn't wanted, Adam had every right to tell me to shut up and mind my own business ๐Ÿ˜„

I just want to point out that everyone flying to your defense about me being "to sensitive" are in themselves being "too sensitive"....lol. Like I said...I am going to actually heed your advice and overhaul my profile. But the lynch mob on here must be heard I suppose. At least the two people who are at the heart of this debate understand what is going on. I appreaciate this response.

@ Petra: Fair. It was an observation and not actually just about you. But you prob know that.

 

**Edited for Community Guidelines**

You're doing better than me.  Heck, I can't even publish one.

Hi Tom, 

I'm so sorry to hear that you are going through issues with your account. I checked your account and can see that you were able to publish your profile, and add portfolio items. Could you please specify where you are experiencing any issues so that our team can assist you further?


~ Avery
Upwork

I am always getting this error when trying to publish a specialized profile for Mobile App Development:

 

"We didnโ€™t save your draft due to a temporary site error. Please try saving again."

 

How can I solve this?

Hi Adam and Carlotta,


Sorry to hear you weren't able to publish your specialized profiles. Just to clarify, did you just create a new Specialized profile or you've had it saved as a draft for a while? We'll inform the team about your experience and investigate this further.


Additionally, please note that some comments have been removed or edited for Community Guidelines.

~ Bojan
Upwork

Hi, I'm having the same problem with my profile yesterday and today. My second draft, which I had started several days ago, would not post. Same error as Adam and Charlotta. By the way, I'm surprised at the caustic remarks coming from some of these members. I'd expect more professionalism from a group like this.

Hi Emily,

 

We'll also forward your report to the team. They are currently investigating the issue and working on fixing any errors with saving Specialized Profiles.

 

Thanks!

~ Valeria
Upwork

Hi. Valeria.

 

How are you?

 

I was experienced of same issue when publishing second specialized profile.

 

I tried several times and various ways, but no changes...

 

"
We didnโ€™t save your draft due to a temporary site error. Please try saving again.
"

 

Would you like to teach me how to solve this issue?

 

Thank you for your time.

 

Luccas B.

Hi Luccas,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile. Thank you.

~ Goran
Upwork

Hello, 

I'm also facing same issue for publishing mobile app development profile.

Can you please help me?

Thanks.

Hi Geoffrey,

 

Our team will reach out to you as well and assist you further. Thank you.

~ Goran
Upwork

Hi 

 

Could you give me some help coupworker I am having issue with my profile, I just dont why my specialize profile remove.

 

thanks in advance,

g_vasilevski
Retired Team Member
Retired Team Member

Hi Mark,

 

Could you please clarify with what part of the specialized profile you need help with? You can also refer to the instructions shared on this Thread, to learn more about completing your profile. Thank you.

~ Goran
Upwork

I have the same problem. What can I do?

Hi Danny,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your specialized profile. Thank you.

~ Goran
Upwork

I am unable to post my new profile as I keep getting the same error message "We didnโ€™t save your draft due to a temporary site error. Please try saving again" 

 

It will not let me save but will let me search freelancers and look at profiles and information.  It sounds like a similar bug or error message to others.  Great if you can help resolve this problem.  

Hi Jeffrey,

 

Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.

~ Riri

any progress? timescale?

Hi Dipti,

 

Do you receive any errors on your end? Could you please share more details with me if any help is needed. You will need to complete your profile up to 100% before you`re able to continue further. Thank you.

~ Goran
Upwork

We didnโ€™t save your draft due to a temporary site error. Please try saving again.

Hi Dipti,

 

Try clearing your cache and cookies or logging in with another browser.

Then, please go to Find Work > My Profile to complete your profile up to 100%. You can follow the instructions in our guide Here on how to complete your profile. To learn more about getting started on Upwork check out our resources Here. Thank you.

~ Goran
Upwork

cache and cookies have been cleared, but still not publishing?

Hi Dipti,

 

Please follow the instructions in my previous post and add the details directly on your profile. Your profile is published, but you will need to complete it before being able to submit proposals. Thank you.

~ Goran
Upwork

upwork wont publish my profile. kindly assist.

Hi,

 

I also encountered the same problem. I have been trying to publish a specialized profile but to no avail. I even tried publishing another one after 2 days but it still says "We didn't save your draft due to temporary site error." Please help.

 

Thank you.

aocumen
Community Manager
Community Manager

Hi Juvi,

 

I'm sorry for the inconvenience this has caused you. Could you please try clearing your cookies or using a different browser to see if the issue persists?


~ Avery
Upwork

Hello there, every time when I want to save my specialised profile, i found an error message like " We didnโ€™t save your draft due to a temporary site error. Please try saving again."

 

I cannot even submit a proposal because of that. Please someone help me. Is there anything wrong on my profile, or its a problem of upwork. How to recover it ??

Hi Jobaer,

 

We apologize for the inconvenience this caused to you. This is a known issue and our engineers are looking into it. Our team will reach out to you directly via support ticket and keep you updated. We appreciate your patience while our team is working on fixing this issue.

~ Bojan
Upwork