thank you for replying my question.
yes, I've tried those ways too,
i've tried clearing cache, using incognito or private mode, using a different browser, also using a different computer (my office computer and my personal computer). the result is still the same.
I also tried changes my specialize profile description to be more attractive for the user.
please let me know if is there another way to fix it from my side,
Thank you for confirming this, Dana. I have shared your issue with the team so that it can be investigated further. A member of the Customer Support Team will reach out to you through an email to assist you with your concern. Hopefully, this gets resolved soon!
I'm receiving the same issue--I've changed browsers, updated my profile, and cleared the cache/cookies--but the same message keeps appearing. What should I do to resolve this?
I guess I'll post here. I'm having the same issue with specialized profiles.
as an aside, I hate companies that make over $1 Billion (as upwork did in Q4) but require their profit centers (that's us) to browse forums instead of just submitting a ticket via a portal or email.
If you guys can't handle the volume (i read a post that only some people get chat options because of the number of users), there's a platform that you can find hourly freelancers on...
Anyway, this is a horrible experience all around for a new freelancer, but i do use the platform to hire people.
I`m sorry about the inconvenience this had caused you.
Please try clearing your cache and cookies or logging in with another browser. I would also suggest completing your general profile before creating a specialized one.
To learn more about how you can complete your profile up to 100% check out this Help Article. Thank you.
We didn’t save your draft due to a temporary site error. Please.. when I save my specialized profiles this message comes.
I cannot create a specialized profile.
so, please help me