Mar 28, 2019 10:50:27 AM by Adam W
I have successfully published one of my two profiles here but when trying to publish the second profile I am getting an error message (see attached screenshot). I have tried 4different browsers and have cleared all caches. This is my main profile for the work I do so it's standing in the way of me going forward with Upwork.
Sep 23, 2019 01:06:42 PM by Bojan S
Hi Brandon,
I'm sorry to hear about the trouble this caused! We'll have one of our agents reach out to you via support ticket to assist you with publishing your specialized profiles.
Thank you for reaching out to us.
Nov 1, 2019 12:02:19 AM by Christian V
I guess I'll post here. I'm having the same issue with specialized profiles.
as an aside, I hate companies that make over $1 Billion (as upwork did in Q4) but require their profit centers (that's us) to browse forums instead of just submitting a ticket via a portal or email.
If you guys can't handle the volume (i read a post that only some people get chat options because of the number of users), there's a platform that you can find hourly freelancers on...
Anyway, this is a horrible experience all around for a new freelancer, but i do use the platform to hire people.
Please help
Nov 1, 2019 12:15:25 AM by Goran V
Hi Christian,
I`m sorry about the inconvenience this had caused you.
Please try clearing your cache and cookies or logging in with another browser. I would also suggest completing your general profile before creating a specialized one.
To learn more about how you can complete your profile up to 100% check out this Help Article. Thank you.
Dec 4, 2019 06:50:00 AM by Shanto I
We didn’t save your draft due to a temporary site error. Please.. when I save my specialized profiles this message comes.
I cannot create a specialized profile.
so, please help me
Dec 4, 2019 07:23:00 AM by Bojan S
Hi Shanto,
I apologize for the inconvenience this caused. One of our team members will reach out to you directly via a support ticket to assist you with publishing your specialized profile.
Thank you!
Dec 6, 2019 01:04:46 PM by Rojo S
Already tried clearing cache in both Opera and Chrome browser, problem still persist even in the UpWork Mobile App. Thank you, have a good day!
Dec 6, 2019 01:28:58 PM by Bojan S
Hi Rojo,
I apologize for the inconvenience this caused. We'll have one of our agents reach out to you directly via a support ticket to assist you with publishing your specialized profile.
Thank you for reaching out to us.
Apr 25, 2020 06:38:39 PM Edited Apr 25, 2020 06:39:52 PM by Jhanaloden D
Hi!
I also encountered the same problem. And by the way, my specialized profile is also showing wrong info about my hours and earnings. Can you please help me? Thanks!
Apr 25, 2020 10:00:09 PM by Aleksandar D
Hi Jhanaloden,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Apr 28, 2020 08:44:37 PM by Juvi D
Apr 28, 2020 10:13:44 PM by Avery O
Hi Juvi,
Could you please share the specific issue you are experiencing so that our team can assist you further?
Feb 1, 2022 12:46:58 PM by Arielle L
Hello,
I am experiencing the same issue. Can you guide me on how to resolve?
Feb 1, 2022 01:41:17 PM by Bojan S
Hi Arielle,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?
Let us know if the issue persists.
Thank you.