Mar 14, 2021 09:31:16 AM by Asheem R
Lately, my feedback from clients do not seem to be showing up. In the past, it used to show up in my profile after a period of time after closing out the contract.
For example, on my latest project that I closed, my client has notified me that he has given me his feedback. I have sent mine for him as well. Yet, even after withdrawing the payment, the 14 day feedback period etc, it's still not showing up.
Mar 14, 2021 11:14:22 AM by Luiggi R
I checked and can confirm that the feedback from your latest project is showing on your profile. Can you try clearing your browser cache and cookies, and/or try with a different browser? If you still can't see it afterwards, please share the Contract ID for the project in question so we can double-check and assist you further.
Mar 14, 2021 11:38:42 AM by Asheem R
I just did as requested - cleared caches, different browsers etc - but it still is not showing up.
The particular contract in question is 26098645. There were other contracts for which the feedback either couldn't be given by client (though this one, I think, was more due to being past feedback-giving period... I'm not sure.) or didn't show up.
Thanks for your help!
Mar 14, 2021 03:38:14 PM by Luiggi R
I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.