Jan 12, 2024 10:31:50 AM by Genesis B
I read that I will receive 10 free connects for creating an account and my current balance is 0 connects. I need help.
Solved! Go to Solution.
Jan 12, 2024 01:51:39 PM Edited May 22, 2024 04:38:52 AM by Luiggi R
Hi all,
This thread has been closed from further replies due to an update in new freelancer requirements to receive the initial batch of 50 Connects. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Feb 12, 2024 07:29:23 PM by Haseeb A
48 hours ago i not receive free connect my account is new but i not received free connects kindly solve my Problems
Feb 12, 2024 10:54:03 PM by Farahnaz R
An issue with Receiving Free Connects
Hello,
I hope this message finds you well. I recently created my Upwork profile for the first time, and as per the platform's policy, I was supposed to receive 50 free Connects within 48 hours of registration. Additionally, Upwork provides 10 free Connects at the beginning of each billing cycle. However, to my surprise, I haven't received any of these free Connects as of yet.
I would appreciate it if you could kindly investigate this matter and assist me in receiving the allotted Connects as per Upwork's policy. Your prompt attention to this issue would be greatly appreciated.
Thank you for your assistance.
Best regards,
Farahnaz Roomy
Feb 14, 2024 02:57:22 AM by Muhammad A
Hello, I have the same issue of not receiving 10 free connects for creating an account and my current balance is 0 connects. I need help.
Feb 26, 2024 11:27:12 PM by Farhan A
according to upwork latest policy that i have checked it is written that "You’ll receive 50 free Connects within 48 hours when you create an Upwork profile for the first time" but i didint get free connects can you provide me with solution as i didnt even send proposal to anyone as well.
Feb 27, 2024 12:23:42 AM by Nikola S
Hi Farhan,
Thank you for reaching out to us. I checked and it looks like less than 48 hours passed since you created your account. Please allow more time to pass for Connects to be added to your account.
If you still don't see Connects in the next 24 hours on your account let us know and we will look into this further.
Feb 27, 2024 06:27:35 AM by Farhan A
Dear Upwork Team,
I hope this message finds you well. I'm reaching out regarding an issue with the free connects allocation for my new account.
As per Upwork's policy, new accounts are entitled to receive free connects within 48 hours of creation. However, despite meeting all eligibility criteria, I haven't received these connects.
I kindly request your prompt assistance in resolving this matter so I can fully utilize the platform to its potential.
Thank you for your attention to this issue.
Best regards,
Farhan Ayub
Feb 27, 2024 04:32:23 AM by Oluwaseun M
I just opened an account on upwork and I didn't receive any connects. Please can you check on this?
Feb 27, 2024 05:36:21 AM by Luiggi R
Hi Oluwaseun,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Feb 29, 2024 04:28:00 AM by Tej F
Hi everyone, I just made my profile on upwork today. but I didn't received my 50 connects balance on my new ID. It's just 0
Feb 29, 2024 06:16:14 AM by Luiggi R
Hi Tej,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Feb 29, 2024 12:22:15 PM by Lucas S
I activated my account 2 days ago and havent recive connects, i asked for help to the IA suport and it say that news account dont recieve connects, i create my account at 27 and it seem that i need wait until 27 of marz to recieve my first 20 connects free. thats what IA suport say to me.
Mar 1, 2024 03:14:33 AM by Favour A
Hello, I'm new at Upwork. I saw that you get a token of connect after you register on Upwork but I didn't get any. I've not been able to apply for any job as I do not have any connect to send my proposals. Please is there a way to go about it?
Mar 1, 2024 03:41:57 AM by Luiggi R
Hi Favour,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Mar 2, 2024 05:31:45 AM by Abid Hassan R
I Just Oppend And Verified A Upwork Acount I Dont Have Any Connects To Apply For Job. Uppwork Should Give Me 50 Free Connects After Registration Within 48 Hours But I Still Didn't Get Any Connects From Upwork To Apply For A Job. Plz Do Something About It
Mar 2, 2024 06:18:30 AM by Luiggi R
Hi Asfaque,
I checked and it hasn't been 48 hours since you've signed up yet. You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Mar 3, 2024 12:24:01 PM by Faizan A
Mar 3, 2024 01:25:02 PM by Luiggi R
Hi Faizan,
It hasn't been 48 hours since you've signed up yet. You'll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you'd like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Mar 4, 2024 08:39:30 PM by Husan Bano S
Mar 6, 2024 08:24:27 AM by Pallavi S
Hi LuiggiR,
I created my account on 29th February 2024, I recently completed verification and added billing methods but still I only see 10 connects in my account. Is there something I am missing out on.
Thank you for your time.
Regards,
Mar 6, 2024 11:39:13 AM by Arjay M
Hi Pallavi,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance.
Mar 8, 2024 10:45:45 PM by Meet B
Same problem, I have opened my account 2 days back, but i have also not received any initial free connects of mine on upwork.
Mar 9, 2024 09:48:47 AM by Luiggi R
Hi Robal,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Mar 11, 2024 01:50:22 AM by Nikola S
Hi Muhammad,
Thank you for reaching out to us. Please allow more time for Connects to be added to your account. If you still don't see Connects on your account in the next 24 hours let us know and we will assist you accordingly.
Mar 12, 2024 03:02:15 AM Edited Mar 12, 2024 03:05:13 AM by Jedi D
I joined Upwork yesterday first time,but i have not received free connects so far.
Can someone tell me the truth? Thanks
Mar 12, 2024 03:13:27 AM by James S
I have had the exact same problem. When discussing this with the AI help Center it informed me that they stopped the policy of free 50 connects for verifying in September 2022! However they advertised to me that if I verify I will get them now. Not great customer service and false advertising.
Mar 12, 2024 03:21:45 AM by Jedi D
I read the information on the official website and it says that users will receive free connects within 48 hours. But I'm not sure if that's true😅
Mar 12, 2024 03:25:52 AM by Luiggi R
Hi Jedi and James,
You will both receive a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Mar 12, 2024 01:21:17 PM by Wendy B
When will I receive my initial 40 connects? I'd like to get started.
Mar 12, 2024 01:56:18 PM by Luiggi R
Hi Wendy,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Mar 14, 2024 12:38:22 PM by Brian M
I signed up at least two days ago and my account still will not show any connects to submit any bids on projects. When will i receive my 50 Connects?
Also i cant seem to find a CONTACT form or link anywhere on this site. I see you've made it so we all funnel into this forum unless im missing something. A contact form or chat would be tremendously more helpful.
Thanks and best,
Brian
Mar 14, 2024 01:47:30 PM by Nikola S
Hi Brian,
Thank you for reaching out to us. Could you please allow more time for Connect to be added to your account? If you still don't see Connects added to your account in the next couple of hours let us know and we will assist you accordingly.
Mar 16, 2024 03:05:46 AM by Sushil K
I have made a new account, but I haven't received any connect.
Please help.
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