Freelancer fee increase

[x-mediatech]

Hi, my contractor told me that Upwork fees are up and is going to be 10% on all contracts.

> Starting January 1, 2024, we're simplifying our pricing structure to a flat service fee of 10%. This change allows us to continue making Upwork the...

Is that true ? I have not been notified and was not aware of that change. Any reason for that increase ?

[x-mediatech · Accepted solution]

All, please disregard. I thought it was going to be answered by the Support team directly. Alas, no real support on this site.

And no way to remove the post...

[6bfcdaf8]

It is true. You were not notified because you are a customer, %10 fee is paid by the freelancer and they are notified. Long term contracts are unfortunately negatively impacted by this change. No rationale is shared by upwork other than simplification. 

[x-mediatech]

5% increase for a long term contractors is a direct 5% increase on us.

I cannot let my people getting lower payments after years of their hard work for no reason.

[juarez_nicolas]

It seems that's true. Starting 2024 the fees that I am facing are 10% and I from contracts of more than $500. It was great before, 10% for bigger contracts is too much... Thinking to move to another platform but I do like Upwork... 
Regards,
Nicolas