Solved: Get help - No Contact us feature

filip_knezevic · ‎03-30-2021

I can't find the Contact us option in the Upwork Help section.

I was on the page for five minutes and couldn't find any options to start a chat or submit a ticket.

Was something changed that made it impossible to log a ticket or what?

I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion.
I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.

a_lipsey · ‎03-30-2021

Filip, go to the help pages, and while it was not obvious to me, on the right hand lower side of the screen, click the little message icon with a question mark in it. That will get you the bot, which should get you to a real person, since you are TR.

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filip_knezevic · ‎03-30-2021

@Upwork anyone?

I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion.
I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.

a_lipsey · ‎03-30-2021

Filip, go to the help pages, and while it was not obvious to me, on the right hand lower side of the screen, click the little message icon with a question mark in it. That will get you the bot, which should get you to a real person, since you are TR.

filip_knezevic · ‎03-30-2021

Yeah they properly hid it 😄

Thanks Amanda.

I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion.
I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.