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I cannot log in getting Google error message

c4d78fe7
Active Member
Tracy H Member Since: May 27, 2021
1 of 4

I am getting this error message: You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

I can't get anyone to pick up the phone and the bot is keeping me in circles.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 4

Hi Tracy,

 

I checked and it looks like you were able to sign in, could you please confirm if you're still experiencing any issues?

 

~Andrea
Upwork
c4d78fe7
Active Member
Tracy H Member Since: May 27, 2021
3 of 4
I cannot log in when I am in in different browser setups.

Can I change account to be only email/password and not google sso?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Tracy,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
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