I'd like to request a name review to set up my payment method.

[deniselimwt]

Hi, I just set up my payment method, however I received the following message:

Payment method verification in progress

Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.

The initial name I used was my Upwork profile name (Denise Lim), but Denise is only a name people call me - it's not on my official ID or bank account.

Therefore I've now edited the First and Last Name in the payment method to my actual bank account name. Will this change allow my payment method to be verified? Or do I need to submit a name request here? 

Thank you!

[g_vasilevski]

Hi Denise,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.