Feb 10, 2021 05:19:10 AM by Howard D
Solved! Go to Solution.
Feb 10, 2021 05:34:01 AM by Will L
Hi, Howard.
Don't significantly increase your previously-agreed level of current work for this client or work for this client again until he pays you in full for previous work and you see his feedback on the current project.
Then, and only then, should you decide whether or not you want to work for him again. He will have no leverage to force you to do any additional work.
Some clients are just not worth the worry and frustration their attitude and unjust demands create. Others take a bit of getting used to or you learn how to define a project with them and have the necessary project details in writing before agreeing to a contract.
Ideally, when any client demands extra work from you your pre-contract written discussions on the project message board on Upwork will allow you to point out to the client that what they are demanding is outside the scope of your original scope of work. You will (may?), of course, be happy to add extra elements to the project if another milestone is added and fully funded (for fixed price contracts) or he acknowledges in writing that additional hours will be required of you to complete this additional work (for hourly projects). Under no circumstances should you agree to use manual hours with this type of client.
Good luck.
Feb 10, 2021 05:30:06 AM by Preston H
Howard, are you saying that this client is frequently rude AND tries to avoid paying you for your work?
And you want our advice about whether or not you should continue working for this client?
Feb 10, 2021 12:05:19 PM by Howard D
Feb 10, 2021 05:34:01 AM by Will L
Hi, Howard.
Don't significantly increase your previously-agreed level of current work for this client or work for this client again until he pays you in full for previous work and you see his feedback on the current project.
Then, and only then, should you decide whether or not you want to work for him again. He will have no leverage to force you to do any additional work.
Some clients are just not worth the worry and frustration their attitude and unjust demands create. Others take a bit of getting used to or you learn how to define a project with them and have the necessary project details in writing before agreeing to a contract.
Ideally, when any client demands extra work from you your pre-contract written discussions on the project message board on Upwork will allow you to point out to the client that what they are demanding is outside the scope of your original scope of work. You will (may?), of course, be happy to add extra elements to the project if another milestone is added and fully funded (for fixed price contracts) or he acknowledges in writing that additional hours will be required of you to complete this additional work (for hourly projects). Under no circumstances should you agree to use manual hours with this type of client.
Good luck.
Feb 10, 2021 12:15:55 PM Edited Feb 10, 2021 12:16:39 PM by Preston H
re: "Saying things like 'I watched your animation with my kids and they laughed'."
I am not convinced that this particular example is a an example of a client being rude.
I am more concerned about the client trying to avoid paying you. I think Will has provided some excellent advice about this.
Feb 10, 2021 12:43:05 PM Edited Feb 10, 2021 01:14:34 PM by Howard D
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