ID Badge Verification

[dani_arch]

Hi guys I have changed sucesfully verfied my ID but have failed selfie verification lol, my selfie has a beard, my profile pic doesnt lol can anyone help me out pleaseeee

[PradeepH]

Hi Kent,

I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you

Pradeep

[tornokent]

Hi,

My friend has an agency in Upwork.
To be able to join them, I need to have an Identification badge.

May I know how I can get an Identification badge?

Regards,
Kent

[PradeepH]

Hi Kent,

You do not need an Identification Badge to join them. Identification Badge cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process. 

Thank you

Pradeep

[c65721e7]

There is no option that I can submit my Id or Id related Info. When I click on https://www.upwork.com/ab/identity-verification/ this link.

It's showing this page doesn't exist and showing following error

Error 404 (N) Trace ID: 4ca9b4dd-61fe-492e-a0f2-dba77201c877

[AndreaG]

Hi Jakaria,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[pelineraslan]

Upwork has no notified me for identify verification. I couldn't find /identyverification page or any other option bottom profile settings . Please help me

[LuiggiR]

Hi Pelin,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process. 

[pelineraslan]

##- so, how can i win verification badge? -##

[PradeepH]

Hi Pelin,

Thank you for your message. The team will let you know if there is a need for any verification in the future.

Thank you

Pradeep

[suminnauwag]

Hey! I am 18 years old but I haven't got my government ID due to all the governmental activities that have been stopped in my country. Is there any way that, I can extend my identity verification date so, that I can verify my identity after getting the ID?

[AndreaG]

Hi Sumin,

The documents we accept include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.

Please know the verification request date cannot be changed, if your account gets placed on hold because of this the hold will be lifted as soon as you complete verification.

[b0003429]

We are on a lockdown today due to the pandemic and I cannot fully process my government IDs however I have NBI clearance. Can I use it to verify myself? Do I only need the NBI clearance itself? Thankyou.

[BojanS]

Hi Ezekeil,

One of our agents will reach out to you directly via support ticket to assist you with your verification process.

Thank you! 

[aniket13m]

Hi, I get a prompt that you will receive an email to submit your Kyc documents. I checked my email(all folders), haven't received any mail and couldn't find a link on upwork where I could upload my documents. Help!

[BojanS]

Hi Aniket,

Our team is looking into this and will reach out to you directly to assist you with this verification process.

Thank you! 

[aniket13m]

Thank you:)

[aniket13m]

Hi, 

Any update ? I had posted a project and finalised the designer.  Can you give me an estimate of how much time this will take so that I can inform the designer.

Have a nice day 🙂 

[AndreaG]

Hi Aniket,

Could you please check your inbox? The team has sent you an email on how to proceed.

[9021fe69]

Hi! I created my account in the last quarter of 2021 and I wasn’t able to fill out all the necessary details then. If I’m not mistaken, from the time I created my account I have sent a photo of myself including my identification. This January I reactivated it to optimize my Upwork. I’d like to have my account verified badge. However, I can’t seem to find the option to verify my profile.

Thank you in advance! 🙂

[AndreaG]

Hi Shiena,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[656698f0]

Hello,
I'm trying to start 'Digital photo verification' and click the URL I founded in Help center - https://www.upwork.com/ab/identity-verification/
But I got 404 error and cannot start verification. Could you please help with this issue?

[BojanS]

This is not an issue, Evgeny.

This is expected behavior since you're still not eligible for this ID Verification Badge. Once we notify you that you are eligible or required to earn the badge, you will be able to access the Identity Verification tab in your Settings and complete the two stages of this process. 

Thank you! 

[josmanmedina]

Hi,

I'm from Venezuela and I'm trying to use my passport as a validation ID, unfortunately my passport it's expired, at this moment I don't have the way to go back to Venezuela and try to renew it, I will but I will need to do some work first. Is there a way Upwork can accept my passport to validate my Identity?

[BojanS]

Hi Josman,

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you! 

[sheradnankhan]

Hi all i think there is somekind of bug in upwork in verification page,  i have applied for up work verification badge, but after i have applied i am unable to see the verification request tab, and if i access the url directly is says url not found.
Please help me i unable to verify my request, on of my client has on requested to get verified before she will give me a project. thanks

[martina_plaschka]

Tell the client you can't request verification. 

[sheradnankhan]

Unforunately she doesnt agrees 😥

[g_vasilevski]

Hi Sher,

I would like to clarify that freelancers can't request a verification from their end. Once you're eligible to verify your profile our team will reach out to you directly. Thank you.

[sheradnankhan]

Thanks alot for clarification, because i am new to this platform, other platforms offer you direct verifcation request option. Thanks again for saving my time 🙂

[sheradnankhan]

Govan i have applied for verification but this option removed after i upload my document and i get responsive like you are verified but currently i am not able to access my Identity Verification in my Settings.

[g_vasilevski]

Hi Sher,

As I've mentioned above, freelancers do not have the option to request or apply for a verification process. 
Once you're required to complete a verification process, our team will reach out to you directly. Thank you for your patience.

[sheradnankhan]

I dont understand how that work, but i will wait. 

[0c127aff]

Hi guys,

I am new to freelancing. I registered as a member of the Upwork on the 23rd of January. Is there any possibility of getting my ID and visual verification right now? Because I am eagerly waiting to start my new carrier immediately. Hope for a positive reply from you.

Thank you very much for your time.

[g_vasilevski]

Hi Dilupa,

At the moment, you don't have any pending verifications. Once you're required to verify your profile, our team will reach out to you directly. Thank you.

[0c127aff]

Hi Goran,

Thank you so much for your kind response. Could you please let me know that if I send a proposal for a job, will they consider my account as a valid one without the ID verification?

[g_vasilevski]

Hi Dilupa,

Your proposals are sent to the clients and clients will be able to read them and hire you. Thank you.

[0c127aff]

Hi Goran,

Again Thank you so much for your quick response. You are a blessing for new freelancers like me.

[mtishohag]

Hello! 

I need help. I'm new here! I can not verify my ID

https://www.upwork.com/ab/identity-verification/

[g_vasilevski]

Hi Tariqul,

This is by design because you don't have any pending verifications. Once you're required to verify your profile, our team will reach out to you directly. Thank you.

[39059cb7]

Hi there,

When I first signed up my account, I successfully verified my ID using the selfie/government ID photo method. Upwork confirmed that my ID was verified, and I successfully submitted my first proposal with a client.

This week, I tried submitting a new proposal and was prompted again to verify my ID before I could submit. I took a new photo of my ID and uploaded it, only to be told that my verification failed. My account is now on an administrative hold, even though my profile shows as verified. I'm no longer able to submit new proposals, although I'm apparently still able to work with my existing client.

Is there something else I can do to remove the hold and re-verify, if need be? Thanks.