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Berk's avatar
Berk V Community Member

Invalid IBAN Number. IBAN is different than account number and may vary by country.

Hi. I have an error in my payment method. "Invalid IBAN Number. IBAN is different than account number and may vary by country."

https://www.xe.com/ibancalculator/sample/?ibancountry=turkey This is Turkey's IBAN format. I do the same thing but still getting error. How can I fix this?

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Berk's avatar
Berk V Community Member

I think I found the problem. It's about the swift code. My bank's swift code seems TGBATRISXXX. When I delete the last 3 character(xxx) it works. Try this.

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98 REPLIES 98
Aleksandar's avatar
Aleksandar D Community Manager

Hi Berk,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
Ayesha's avatar
Ayesha I Community Member

I'm having this same issue. Error goes upon entering IBAN number followed by account number like in cheque books.

Not sure if this is how it is supposed to be done?

Avery's avatar
Avery O Community Manager

Hi Ayesha, 


It looks like you were already able to add your bank account in your Upwork account. Were you looking at adding another bank account?


~ Avery
Zeshan's avatar
Zeshan P Community Member

Hello Avery O,

I am having the same issue while entering my IBAN. I get notification that "Invalid IBAN Number. IBAN is different than account number and may vary by country".

However, i have checked the same from my bank IBAN Converter and Validator. Can you please guide me how to add that?

Thanks in anticipation

Joanne's avatar
Joanne P Retired Team Member

Hi Zeshan,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Kinga's avatar
Kinga P Community Member

Hello,

I've got the same problem, my IBAN number is invalid. Can someone help me? 🙂

Greetings,

Kinga

Nikola's avatar
Nikola S Retiring Moderator

Hi Kinga,

 

One of our team members will reach out to you directly via a support ticket to assist you further with adding IBAN number. You can access your tickets on this page.

 

~ Nikola
Muhammad Fiaz's avatar
Muhammad Fiaz T Community Member

I am having the same issue while entering my IBAN. I get a notification that "Invalid IBAN Number. IBAN is different than account number and may vary by country".

Bojan's avatar
Bojan S Community Manager

Hi Fiaz,

 

Please contact your local bank and verify the IBAN number of your bank account.

 

Also, try deleting spaces in the IBAN number and entering it that way.

 

Let us know if the issue persists.

 

Thank you!

~ Bojan
Upwork
Muhammad Fiaz's avatar
Muhammad Fiaz T Community Member

Thank you for your reply. I had also remove spaces between numbers the error still exists. Please help me for resolving this issue.

Joanne's avatar
Joanne P Retired Team Member

Hi Fiaz,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Ridvan's avatar
Ridvan A Community Member

Invalid IBAN Number. It differs from the IBAN account number and may vary by country. i'm getting an error, can you help me

 

Bojan's avatar
Bojan S Community Manager

Hi Ridvan,

 

Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.

 

Thank you!

~ Bojan
Upwork
Ece Nur's avatar
Ece Nur M Community Member

Hello currently I am having the same issue where I am unable to enter my IBAN number. I keep receiving the message "Invalid IBAN Number. IBAN is different than account number and may vary by country." although my IBAN number is correct in Turkey. 

Pradeep's avatar
Pradeep H Retired Team Member

Hello Ece,

 

Thank you for your message. 

 

Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Also, please ensure you are not entering the IBAN number with space in between. Feel free to message us if problems persist.

 

Thank you.

Pradeep

Maryam's avatar
Maryam T Community Member

I am having the same issue while entering my IBAN. I get a notification that "Invalid IBAN Number. IBAN is different than account number and may vary by country

Aleksandar's avatar
Aleksandar D Community Manager

Hi Maryam,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Selin's avatar
Selin O Community Member

Hi,

 

I am having the same issue. I wrote my IBAN but it says Invalid IBAN number. I tried lots of combinations but cannot succeed. 

Nikola's avatar
Nikola S Retiring Moderator

Hi Selin,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Seyfullah's avatar
Seyfullah B Community Member

Hi. I have same problem with my IBAN. It says Invalid IBAN Number. IBAN is different than account number and may vary by country. Can you help me?

 

Nikola's avatar
Nikola S Retiring Moderator

Hi Seifulla,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Ilayda's avatar
Ilayda C Community Member

Hello, im having the same issue. My bank account is already verified and im using the same account for years never had this problem before. 

Arjay's avatar
Arjay M Retired Team Member

Hi llayda,

 

I'll have one of the Support Team members review your case and assist you further via a support ticket. Feel free to access your ticket and communicate with the team on this page if you have questions or need further assistance.

 

~ Arjay
Upwork
Sarper's avatar
Sarper Y Community Member

I am having the same issue while entering my IBAN. I get notification that "Invalid IBAN Number. IBAN is different than account number and may vary by country".