May 16, 2021 04:53:52 AM by Chitra S
Solved! Go to Solution.
Jun 13, 2021 08:08:17 AM Edited Jun 13, 2021 08:10:08 AM by Petra R
Chitra S wrote:As I can see, it's showing that my score has last updated on June 13th(today itself) which is correct.
Edited to add: It's updated and 97%
It always updates late afternoon/earl evening UTC on Sunday, even though it says it's updated from early afternoon onwards. Don't even look at it for a while. Best to not check until tomorrow. It's the exact same thing every 2 weeks.
That said, one contract with 5 stars may not be enough to make any difference, especially when your JSS is so close to 100% already anyway.
97% is excellent. Relax!
Jun 13, 2021 06:36:48 AM by Chitra S
Hi Andrea,
thanks for the revert back. Highly appreciated!
I believe, it do updates every 2 weeks. But with a certain delay, maybe later in the afternoon, every Sunday.
Jun 13, 2021 08:00:22 AM by Chitra S
As per the upwork cycle, my stats were supposed to get updated today.
As I can see, it's showing that my score has last updated on June 13th(today itself) which is correct.
But don't see any change in my JSS and in my earnings.
I do understand that it is not necessary to get the JSS updated every week. But I've recently completed 1 job with 5-star ratings on June 9th. So I believe my JSS and earnings should get increased. Correct me if I'm wrong.
Could you please check if the score I have right now is yet to be updated on this is how it should be for this week?
Jun 13, 2021 08:04:43 AM by Amanda L
Chitra S wrote:As per the upwork cycle, my stats were supposed to get updated today.
As I can see, it's showing that my score has last updated on June 13th(today itself) which is correct.
But don't see any change in my JSS and in my earnings.
I do understand that it is not necessary to get the JSS updated every week. But I've recently completed 1 job with 5-star ratings on June 9th. So I believe my JSS and earnings should get increased. Correct me if I'm wrong.
Could you please check if the score I have right now is yet to be updated on this is how it should be for this week?
It's still very early in the day. Check back later this evening to see if it's been updated. It doesn't update right at midnight UTC on Sunday. Often the update doesn't show up until afternoon or evening.
Jun 13, 2021 08:06:09 AM by Amanda L
Chitra S wrote:As per the upwork cycle, my stats were supposed to get updated today.
As I can see, it's showing that my score has last updated on June 13th(today itself) which is correct.
But don't see any change in my JSS and in my earnings.
I do understand that it is not necessary to get the JSS updated every week. But I've recently completed 1 job with 5-star ratings on June 9th. So I believe my JSS and earnings should get increased. Correct me if I'm wrong.
Could you please check if the score I have right now is yet to be updated on this is how it should be for this week?
Also when I look at your profile I see 97% JSS, not 88%. So it seems like it must have updated. It may take some time for your My Stats page to update as well. It should all match by the end of the day.
Jun 13, 2021 08:14:50 AM by Chitra S
Yes, before 4 weeks it was 88, then it got increased from 88 to 97. Now currently it is 97%. I'm not sure if it's an updated one or still needs to be updated. As my earnings are also staying the same.
Jun 13, 2021 08:08:17 AM Edited Jun 13, 2021 08:10:08 AM by Petra R
Chitra S wrote:As I can see, it's showing that my score has last updated on June 13th(today itself) which is correct.
Edited to add: It's updated and 97%
It always updates late afternoon/earl evening UTC on Sunday, even though it says it's updated from early afternoon onwards. Don't even look at it for a while. Best to not check until tomorrow. It's the exact same thing every 2 weeks.
That said, one contract with 5 stars may not be enough to make any difference, especially when your JSS is so close to 100% already anyway.
97% is excellent. Relax!
Jun 13, 2021 08:11:17 AM by Chitra S
Thank you so much, Petra for responding back. Your response and suggestions are quite useful for me. 🙂
Nov 6, 2021 05:00:58 AM by Salma Sultani M
My stats> under "My badges" last update 31st oct is written so Will it be updated on next Sunday?"
Nov 6, 2021 07:37:57 AM by Nikola S
Hi Salma,
Thank you for reaching out to us. Yes, your Job Success Score should be updated next Sunday.
Sep 5, 2022 06:06:17 AM by Prashant G
Hello Nikola & Team Upwork,
I recently got some great reviews on Upwork still my JSS has not been updated. Can you pls check and confirm?
Thanks
Sep 5, 2022 08:07:42 AM by Nikola S
Hi Prashant,
Thank you for reaching out to us. Please allow more time for your Job Succes Score to update correctly. If your JSS is not updated in the next 24 hours please let us know and we will look into this further.
Sep 5, 2022 02:56:53 PM by Arjay M
Hi Hamza,
Please note that Job Success Scores reflect a wide range of factors such as public and private feedback, long-term contracts, and repeat ones. Please allow more time for your Job Succes Score to update correctly. If your JSS is not updated in the next 24 hours, don't hesitate to let us know and we'll look further into that for you.
Dec 11, 2022 03:40:04 AM by Abhinav B
My badge on My stats page, says it was updated on 11th December(today), but my JSS hasn't changed still, it was 87% it still is the same even though I completed two projects and got good feedback.
Dec 11, 2022 06:11:36 AM by Annie Jane B
Hi Abhinav,
Thank you for reaching out. Because your score is calculated over multiple time frames and the best score from your 6-month, 12-month, and 24-month JSS displayed, a contract can sometimes slip out of that calculation, causing your score to either change significantly without any recent activity or remain the same even with new activities. For example, a contract will no longer be counted in your 6-month window once it is 6 months and one day old. Job Success Scores reflect a wide range of factors such as public and private feedback, long-term contracts, and repeat ones. You can monitor your Job Success Score on your My Stats page. Check out this guide to learn more about the factors affecting your Job Success Score.
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