JSS

[anum_khalifa]

On 18th April my profile status updated last time, it was a 97% job success score, and today on 20 April it is 87% without any update date. I've maintained my profile and received perfect feedback from clients but don't know why Upwork decrease my JSS.

[petra_r]

It updated on the 18th (late afternoon/evening UTC) and the reason for the drop is usually less than enthusiastic private feedback.