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6c2ba9d1
Community Member

Job Success Score Probleme

Hello Everyone, Is that normal that My Job Success score is 75% even though all Client Reviews are 5 stars, and just one review is 4.7? 

because it really affects getting more orders.

1 REPLY 1
25005175
Community Member

Public feedback has little or no effect. It is all about the private feedback, which you cannot see. From the article Leave Feedback on a Contract:

 

  • Private We use this to assess the talent or agency's job success. This is an opportunity for you to provide information to Upwork that you may feel uncomfortable sharing publicly. This feedback remains on file, and cannot be edited. [italics mine]
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