Jobs won't open

[#1]

I keep getting an error when I click on a job to see it. 

We couldn't complete your request

Please try reloading the page.

[#2]

Hi Susan, hopefully they address this soon. It's been over an hour. 

[#3]

If you click on open job in new window, you can see the posting.  Annoying, though.

[#4]

Hi all,

Apologies for the inconvenience this has caused. We'll have support tickets created for everyone who has posted on this thread at the time of this post, so the team can continue to investigate the issue and work on a fix. We appreciate your patience while we get this resolved.

Thank you.

[#5]

Thank you. At least it's getting handled.

[#6 · Accepted solution]

Hi all,

I'd like to confirm that this issue has been resolved! 

[#7]

Is there any issue with the job feed? When I try to open job description, it says unable to load your request.  Please update

[#8]

Am getting the same thing. Open the job in a new window and it will load up

[#9]

That's what I'm doing. It works. For now, we can do that until it's fixed. Great work-around.

[#10]

Thank you Paul. Are you able to send proposal by this new window pop-up?

[#11]

yes, I can. If the buttons don't show up, click refresh and they will show up. 

[#12]

Same here.

[#13]

I keep getting this error message “we couldn’t complete your request” whenever I view any job postings on my mobile device

[#14]

I'm getting error message “we couldn’t complete your request” when I view a job posting.

[#15]

Hi,

I can't open or see new jobs in the Find work section. It's showing, "We couldn't complete your request. Please try reloading the page." I have to use the 'open new tab' button to see the details. 

Thanks. 

[#16]

I am keep having we couldn't complete your request error.

I refreshed, deleted cookies and cache but I am still having same issue.

[#17]

Hi WonJae,

Could you please try using a computer/laptop to access the site? If you're using the mobile app, you may also try uninstalling and reinstalling to see if that helps.

[#18]

Hi Andrea.

It still doesn't work. I've already uninstalled and reinstalled as well.

[#19]

Same problem 

[#20]

Hello. I am new to upwork. Ive already log in to different browsers but i cant still open job post. It always says reload page. Can anyone please help???

[#21]

It always displays like this.

[#22]

I had a similar problem just now but clicked the link to open in a separate tab and it worked. 

[#23]

I have the same problem. Messages take several minutes to load

[#24]

Upwork website is fast!!!

Except for

https://www.upwork.com/messages/

which has just just taken 134 secs to load a room. On my side the low performer is 'https://collector-pxss13u803.px-cloud.net/api/v2/collector' and lots of 'https://e.clarity.ms/collect' that gets called every time and again.

[#25]

Except the most important bit when you have to work and communicate with your clients, right?