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Keep getting an error message when trying to submit my profile

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Active Member
Rohan S Member Since: Mar 23, 2020
1 of 6

When I submit my profile for approval, it just says an error occurred. I've tried logging in again, but nothing seems to be working.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 6

Hi Rohan, 

It looks like you were already able to set up your profile. Let me know if you still need help with anything!


-Avery
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Active Member
Rohan S Member Since: Mar 23, 2020
3 of 6

Hi, it's showing that I still have not submitted my profile and it is on the "Preview Profile" page. I am still getting the error and am unable to navigate to any other page while logged in.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Hi  Rohan,

 

I checked this for you and it looks like you didn't complete all the information required under the application form. Please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review.

 

Let us know if you need any assistance going forward, we're here to help.

 

Thank you!


~ Bojan
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Active Member
Rohan S Member Since: Mar 23, 2020
5 of 6

Hi,

 

I've tried clearing the cache and other browsers, but I'm still getting the same issue. I couldn't find any part missing from my application.

 

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

I'm sorry to hear that, Rohan!

 

One of our team members will reach out to you directly to assist you with completing your application. 

 

Thank you for your patience. 


~ Bojan
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