Mar 31, 2021 04:46:30 AM Edited Mar 31, 2021 04:56:24 AM by Goran V
I need help. I have a contract with a client and the contract ended today. When i checked my invoice it lacked one week worth of my hourly pay. How can i retrieve that 1 week pay? As you can see on my weekly report i got 3 weeks worth of working hours but in the invoice by the time my contract ended. The first week is not paid. Can someone please help me? This is my first client in upwork and i don’t know what to do.
**Edited for Community Guidelines**
Solved! Go to Solution.
Mar 31, 2021 05:16:50 AM by Goran V
Hi Tee,
I checked your account and for the week of March 8 to March 14, I can see that you have charged your client for 4 hours and 30 minutes and the funds are already available on your account. To view more details about your earnings go to Reports > Transaction History, I would also suggest to use a computer for a better view of your transaction. Thank you.
Mar 31, 2021 04:58:14 AM by Goran V
Hi Tee,
Could you please share more details with me via PM (click on my name) about the week you're referring to? The screenshots you've shared here are referring to your time worked per day. Thank you.
Mar 31, 2021 05:13:12 AM Edited Mar 31, 2021 05:15:14 AM by Goran V
Hi Goran, i tried clicking your name but i can’t send a message. Its weird. So instead i’ll explain it here for the mean time. The first week im referring is dated March 8-12 which includes a bonus of 10$ but they only credited my bonus and not my weekly pay.
**Edited for Community Guidelines**
Mar 31, 2021 05:16:50 AM by Goran V
Hi Tee,
I checked your account and for the week of March 8 to March 14, I can see that you have charged your client for 4 hours and 30 minutes and the funds are already available on your account. To view more details about your earnings go to Reports > Transaction History, I would also suggest to use a computer for a better view of your transaction. Thank you.
Mar 31, 2021 05:25:51 AM by Tee Jay M
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