Jul 6, 2020 05:17:22 AM by Safae E
I have an issue with my membership renewal. The payment was made successfully, but my membership was downgraded and I received an email saying that the renewal failed because of a payment issue (again the payment is done successfully). Could you help with that please? thank you!
Jul 6, 2020 05:35:32 AM by Goran V
Hi Safae,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.
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