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Sidra's avatar
Sidra Q Community Member

My brother Account suspended

My name is Sidra Qureshi and My Brother name is Muhammad Umair Qureshi

My brother worked day and night for 3 years and grow his profile

 

He is living in the hostel to complete his education . His Friend stole his

Documents (like upwork password and email address etc). After this My brother

changed his profile password and email address. After this He (my brother’s friend) misled the Upwork and introduced himself as an owner. After that My Brother profile was suspended in Fri, Sep 24, 2021 6:17 AM . 

Upwork send a link for identification Fri, Sep 24, 11:08 AM

My brother upload his Identification documents on this link 

 And after submitting Identification documents on above link the status of link page was

“”” Your ID was submitted for review We'll get back to you within 24 hours”””

To be completed in 48 hours but no response from you yet . According to the upwork policy, your response was supposed to come within 24 hours but it did not happen

Please Help my brother because Our household income depended only on this profile

My brother is ready for video verification

Please help my brother 





7 REPLIES 7
Sidra's avatar
Sidra Q Community Member

Rquest token (#32735350)

Preston's avatar
Preston H Community Member

I am sorry to hear about your brother's troubles with his friend. It sounds like your brother should choose his friends more carefully.

 

As for his current situation, it his doubtful that Upwork will tell you anything about somebody else's Upwork account. You should talk to your brother and his friend and tell them that they need to contact Upwork themselves to straighten this out.

 

re: "your response was supposed to come within 24 hours but it did not happen"

 

It is the weekend right now. Your brother and his friend should be patient. Wait a few more days before thinking that Upwork is not going to respond.

Sidra's avatar
Sidra Q Community Member

Dear sir, thanks for the reply

 

How my brother contact upwork directly?

 

According to Last messege of upwork my brother should not 

login your profile , while upwork not making reply through Email.

 

 

 

 

Petra's avatar
Petra R Community Member


Sidra Q wrote:

According to Last messege of upwork my brother should not 

login your profile , while upwork not making reply through Email.


He'll have to wait. You want to not get involved with all this yourself. It is between Upwork and your brother. Stay out of it completely.

Sidra's avatar
Sidra Q Community Member

Mam He is my brother. No sister can see her brother in distress .

please resolve this issue as soon as possible

Jared's avatar
Jared K Community Member

I know a sister or two who don't mind seeing their brothers in distress

Sidra's avatar
Sidra Q Community Member

Dear Sir, I am not one of them

I am so proud of my brother 

He worked hard day and night for three years to improve his profile

(Top rated baje,93 % and 6k $ earning)

 

What is the feeling when your hard work goes to waste?

What It’s Like Inside a Depressed Person’s Head

 

My heartfelt appeal to upwork community is that my brother's problem be resolved as soon as possible



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