My connect disappear

[kamlesh_pawar]

I was having 10 connect suddenly its 0 now

[akasheditor]

same thing happened to me 

[thucydides93]

Same here

[9c33ccc7]

Same with me

[godrin01]

Login with different browser - clear cache - worked for me for one proposal at least, then issue reappeared.

[julee803]

Still doesn't work for me... even when I cleared everything and went through incognito...

[9c33ccc7]

Check again

[9c33ccc7]

Check again..
Upwork has fixed the issue

[julee803]

You're right! I'm back up and running!

[avishekbhardwaj4]

hi  i cann't apply or buy connect because it is not showing on my account .. i dont know what is the problem is  .. i had 40 connect left ... as i refresh 0 connect balance shown suddenly,.... can you guys please solve this wired problem 

here is my profile link 

https://www.upwork.com/freelancers/avishekbhardwaj3

[b47e0e82]

My 39 connects disappeared. When I try to apply the proposal, it looks like I have 0 connects, but I have 39 connects. Where is it? Also the message tells me to contact administrator to buy new connects Where did they disappear? Is it okay?

[jamesdolanduck]

Having the same issue. I was getting weird error strings with things like timeout=20 etc. written before the new error appeared.

Hope it get's resolved soon, and a few bonus credits wouldn't go amiss either 😉

[b47e0e82]

And after they tell me, its not a crysis

[868c3e38]

I'm getting the same thing!

[ericaandrews]

The same thing happened to me.  I had over 130 connects, when I went to bid on a proposal, I got an error saying I had NO connects.  When I look at my Connects History, It shows my "Balance" with a QUESTION MARK next to it.   

[milanssolutions]

Hi y'all! I'm new to upwork and recieved a bunch of connects. I have only applied to 3 contracts and as of last night I had 66 connects. When I went to apply to jobs this morning it says I have 0. If anyone could help with this, that would be greatly appreciated!

[godrin01]

General Issue Kris!

[thucydides93]

They are fixing it, its a bug

[milanssolutions]

Thanks!!

[ahmedkaram21]

Hello Hoping you all doing great and safe 

wanted to see my connects history as it went to 0 while i had from 40 to 50 as i thought you know somtimes they run out and you dont notice but i went to my connects history to check if i was wrong but it said ( somthing wrong had happened please contact coustomer support  )

Kind Regards 

[camilobelmonte]

Same here. 65 connects disappears. Why?

[rainnec]

me too... what's happening??

[rishid4]

Hi,

My 68 connects have suddenly disappeared from my account and i can't apply for any job.

Please help, it's urgent.

Regards

Rishi R.

[a_nikoloudi]

Hello!

I was about to make a proposal for a job and all of a sudden  all my connects disappeared. It is the fisrt time  something like that happened and i do not know why!

How can i have back my connects? Anybody else had the same issue?

Thank you in advance!

[thucydides93]

They are fixing it, its a bug

[8fefb352]

Hello, upwork team.

I've lost my connects.