Jun 15, 2021 10:48:41 PM Edited Jun 15, 2021 10:49:28 PM by Kamlesh P
I was having 10 connect suddenly its 0 now
Solved! Go to Solution.
Jun 16, 2021 09:33:46 AM by Valeria K
Hi All,
Could you please refresh the page and check your Connects balance or try submitting a proposal again? Our engineers released a fix for this issue.
Thank you for your patience while we were getting this addressed.
Jun 16, 2021 08:49:11 AM by Berker O
I have the same problem and all my connects are deleted!? I had around 100 but now i have 0! I applied for one job then i am out of connects, i do not know what to say. Is this a bug?
Jun 16, 2021 08:48:55 AM by Miten S
I lost my connects, i just buy a membership plan and got 80 connects just 1 hour ago
i checked history there successfully purchased a membership but now zero
Jun 16, 2021 08:48:44 AM by Bojan A
I was having 54 connections the holl day, then I recive a notification for some test on upwork when I clickit all my connection disappear. and when I go in connect history its says Permission denied.
Jun 16, 2021 09:11:11 AM by Onyeka E
Jun 16, 2021 08:48:04 AM by Kevin O
It seems I'm not the only one having this issue.
The same thing happened to me. I had over 100 connects but now it's all gone 😞
Help, I just finished writing a proposal and I'd love for the potential client to see it.
Thanks!
Kevin
Jun 16, 2021 08:47:16 AM by Ayoub T
Hi.i have the same problem, my connects was 148, now it's zero 0
Jun 16, 2021 08:30:28 AM by Sukma A
Hello, I am new to Upwork and only submitted 4 proposals so far. last time I checked, I still have 39 connects, but today I was not allowed to submit a proposal that required 1 connect due to insufficient connects (?). Why is that happening?
Jun 16, 2021 08:43:47 AM by Richard W
It seems to be happening to lots of people (everyone?). I've currently got a few job posts open in different browser tabs, and I can still see "Available Connects: 166" in all the other tabs. But I can't submit any proposals, because supposedly I haven't got any connects!
Jun 16, 2021 08:58:43 AM by Victoria M
Same here. I applied for two jobs earlier today. I had 80 connects remaining. Just logged in and its 0. This sucks!!! Hoping they fix and return us back to where we were!!!
Jun 16, 2021 08:37:19 AM by Michaela S
Hi,
I cannot submit my proposal, I still have available 54 connects, I have tried to send a proposal and the message is insufficient connects. Thank you for your immediate response.
Jun 16, 2021 08:38:43 AM by Aru B
Am facing the same issue. Seem like some technical glitch, Upwork must be working on it.
Jun 16, 2021 08:43:45 AM by Michaela S
Hi Aru, could be a technical issue, and yes we're hoping that this will resolve as soonest.
Jun 16, 2021 08:39:07 AM by David A
I have the same issue from 17:00 CET to now. I tried to buy connects or see my balance but I cant. Maybe is a Upwork failure, once not makes sense.
Jun 16, 2021 08:34:58 AM by Victoria L
I had around 60-70 connects remaining last time I checked. This morning, when I tried to bid on a job, it said I had no connects. Then when I checked my profile membership, it said I was not even a basic member?
I have received no email. Can someone tell me what is going on?
Jun 16, 2021 08:39:02 AM Edited Jun 16, 2021 08:40:07 AM by Michael S
Login with different browser - clear cache - worked for me for one proposal at least, then issue reappeared.
Jun 16, 2021 08:43:31 AM by Victoria L
Still doesn't work for me... even when I cleared everything and went through incognito...
Jun 16, 2021 08:43:06 AM by Avishek B
hi i cann't apply or buy connect because it is not showing on my account .. i dont know what is the problem is .. i had 40 connect left ... as i refresh 0 connect balance shown suddenly,.... can you guys please solve this wired problem
here is my profile link
Jun 16, 2021 08:27:04 AM by Lubomyr T
My 39 connects disappeared. When I try to apply the proposal, it looks like I have 0 connects, but I have 39 connects. Where is it? Also the message tells me to contact administrator to buy new connects Where did they disappear? Is it okay?
Jun 16, 2021 08:30:59 AM by James D
Having the same issue. I was getting weird error strings with things like timeout=20 etc. written before the new error appeared.
Hope it get's resolved soon, and a few bonus credits wouldn't go amiss either 😉
Jun 16, 2021 08:42:55 AM by CJ A
The same thing happened to me. I had over 130 connects, when I went to bid on a proposal, I got an error saying I had NO connects. When I look at my Connects History, It shows my "Balance" with a QUESTION MARK next to it.
Jun 16, 2021 08:31:59 AM by Kris M
Hi y'all! I'm new to upwork and recieved a bunch of connects. I have only applied to 3 contracts and as of last night I had 66 connects. When I went to apply to jobs this morning it says I have 0. If anyone could help with this, that would be greatly appreciated!
Jun 16, 2021 08:45:35 AM by Ahmed K
Hello Hoping you all doing great and safe
wanted to see my connects history as it went to 0 while i had from 40 to 50 as i thought you know somtimes they run out and you dont notice but i went to my connects history to check if i was wrong but it said ( somthing wrong had happened please contact coustomer support )
Kind Regards
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