Nov 23, 2020 08:13:22 PM Edited Nov 23, 2020 10:47:34 PM by Joanne P
Hello everyone,
I updated my Mac to Big Sur and can not login the Upwork app anymore ? Any one here can help. The 'Get Help' button on my page didn't work either.
Thank you very much.
Solved! Go to Solution.
Nov 24, 2020 12:11:02 AM by Thang P
The problem is solved after using this command
mv ~/Library/Application\ Support/Upwork{,.bak}
Thank you.
Nov 23, 2020 10:50:47 PM by Joanne P
Hi Thang,
Could you please follow the troubleshooting steps shared in this help article? If the issue persists, please let us know so we can assist you further.
Nov 23, 2020 11:35:52 PM by Goran V
Hi Thang,
One of our team members will reach out to you via ticket as soon as possible and assist you further with the Desktop app. Thank you.
Nov 24, 2020 12:11:02 AM by Thang P
The problem is solved after using this command
mv ~/Library/Application\ Support/Upwork{,.bak}
Thank you.
Feb 4, 2021 03:53:23 AM by Maryanne Czarita D
How to fix it? Where should I paste this, mv ~/Library/Application\ Support/Upwork{,.bak}?
Dec 15, 2020 12:53:06 PM by Bojan S
Hi Karen,
We'll have one of our agents reach out to you via a support ticket to assist you with this issue.
Thank you for reaching out to us.
Dec 29, 2020 09:00:12 AM by Tomasz K
Hi Bojan,
Please rach out to me, i am struggling with the same problem and i cannot figure it out with the mentioned article help, not with the mentioned command.
Thanks,
Tomasz!
Dec 29, 2020 09:53:42 AM by Bojan S
Thank you for reaching out to us, Tomasz.
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Jan 6, 2021 08:51:15 AM by Shah S
Hi all,
Is this problem of Desktop app with Big-sur Mac os resolved now ? I am on Catalina and want to update it to Big-Sur. But before that I want to make sure that it doesn't hamper my work with Upwork desktop app.
Is anyone else facing the same issue? Thank you in Advance.
Shah
Jan 6, 2021 01:02:18 PM by Valeria K
Hi Shah,
mv ~/Library/Application\ Support/Upwork{,.bak}
Feb 4, 2021 03:54:43 AM by Maryanne Czarita D
Hi! Need help as well. Upwork doesnt pop up when I open it, I just updated my MacBook air to Big Sur
Feb 4, 2021 04:04:04 AM by Goran V
Hi Maryanne,
Just to confirm, did you followed the steps Valeria shared in her post? Thank you.
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