Not allowing to make payment

[cartexcel]

I was asked to provide ID verification, which I did.
It has been around 2 weeks, I was not responded back. And I am still not allowed to make payments.
I would appreciate if someone could help me.

[cartexcel]

Hi, I am facing same issue. I have submitted my ID two weeks back and still unable to make payment.

[AveryO]

Hi Syed, 

It looks like there is an issue with your Paypal account. Please try removing your Paypal account from your payment method, and adding it back again to see if the issue persists. 

The team will also reach out to you with more information about your account.