cancel
Showing results for 
Search instead for 
Did you mean: 

Not received the payment

omkarfrozen
Active

Hello! I have been actively using Upwork for last 5-6 months and  didn't face any payment issue until this time. My payment was processed on 1st April and was expecting the payment today, but haven't received it yet. Here's the reference ID  293890143. Let me know if anything. Thanks

ACCEPTED SOLUTION
g_vasilevski
Community Manager
Community Manager

Hi Omkar,

 

Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you.

~ Goran
Upwork

View solution in original post

28 REPLIES 28
g_vasilevski
Community Manager
Community Manager

Hi Omkar,

 

Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you.

~ Goran
Upwork

Ok! I will be waiting.

I did receive the amount today. Thank you for the help

Hi

I havent received my amount after 14 days. Please fnd the detals for the same.

Reference ID316896309

Date Jul 30, 2020

Type Withdrawal

Description Direct to Local Bank Transfer

Thanks 

Kunal Rai

 

Hi Kunal,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.

~ Goran
Upwork
I have not received the payment recently I withdrawn.

Hi Abdul,

 

Please keep in mind that It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. You might want to check the following help articles for more information:

 

Direct to Local Bank

Direct to Local Bank Fees and Timing

~ Goran
Upwork

hi i havnt recieve  my paym,ent its been 10 days what can i do

 

Hi Shoaib,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola

Untitled

Hello have yet to recieve my payment please Upwork help me out.

 

Dear Aluyi, We have processed your payment request submitted on 11-Mar-2021. Amount paid $171.51 USD Amount you should receive 61,913.44 NGN (*) Bank account FIRST BANK OF NIGERIA LTD account ending in 3217 Exchange rate 360.9903 USD/NGN Expected date of delivery 12-Mar-2021 - 16-Mar-2021 Upwork Ref ID 366412693 * This amount does not include any fees your bank may deduct.

Hi Aluyi,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksandar D Thanks for reaching out But a friend from the same country of mine processed his payment yesterday and was paid I dont really know why mine is taking this long.

 

Could you please help me,

I have on Upwork account less than 100$ and there are no options with "GET PAID" to be paid on my Payoneer card.

What to do? 

Thanks

Andrej

Hi Andrej,

 

You can manually withdraw your funds at any time by going to Settings > Get Paid > and clicking on the get paid button. Thank you.

~ Goran
Upwork
Thank you for respond but on this web page there is option balance and you can only adjust from 1000-100$.

So for the less than 100$ they will not paid.

Could you please check and looking forward to hearing from you.

Andrej

Hi Andrej,

 

The schedule you're referring to, is your automated payment schedule and you can adjust it at any time. However, you can also withdraw any amount (even when you have less than $100) by simply clicking on the Get Paid button. Thank you.

~ Goran
Upwork
yrref13
Active
Hi, my payment was processed today with reference id #323816779. Unfortunately, up to this time, it is still not credited to my account. This is the first time that happened and I hope you could assist me on this. Thanks.

Hi Ferdinand,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork

Hi,

 

I have a milestones based payment system for one of my projects. The client has paid $172 uptill now but they do not appear in my reports neither have they become available for me in my account. The payments were authorized 2-3 weeks ago.

Hi Max,

 

I checked your account and I can see that you have funds under the Pending stage at the moment. Could you go to Reports > Overview and check if your funds are listed there or not? Thank you.

~ Goran
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS