PAYMENT STILL NOT PROCESSED

[ronald_pedrigal]

Hello, can somebody help me. I withdraw funds using "Get Paid Now" button on January 3 but until now, I have not received that my withdrawal is being processed. I talked to my fellow freelancers and they say that I should receive an email that the payment has been processed at least 5 hours after withdrawing funds.

[ronald_pedrigal]

Surprisingly, I have received an email after I posted this. This is solved. 

[zaibi4038]

b Irshad
Jan 24, 11:29 PM PKT

I requested payment from my up work account which usually processed and transferred to my bank account after 15 or 30 minutes of the request. But today i did not get an email of payment process yet i.e (We have processed you're payment request submitted on (date) through our payment processor, Transfast) after 7 hours.
Please assist me as soon as possible. Its urgent.
Regard

[tinker_bell3]

Hi Shahzaib,

I checked your account, and it looks like you have already reached out to our team directly regarding the funds you withdrew. I can confirm that one of our agents has already updated the ticket with more information. Please check the response from our team, and feel free to post any questions you have on the ticket so the agent can assist you further. Thank you!

[zaibi4038]

Hi, This delay is at your end or my country bank?

[djondinium]

Hi Shahzaib,

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively. 

Thank you.

[zaibi4038]

Thank you,  actually first time I'm feeling insecure at upwork that I'll lost my payments.  Is there any live chat facility ? please let me know

[djondinium]

Hi Shahzaib,

Due to the number of users, we can't offer live chat support to all users at all times. We do provide many other ways to get answers and information about the site including Help Center articles, Hiring Headquarters, and Community.

Thank you.

[hamedmtn]

Hi Aleksandar. I've tried to withdraw some of my balance yesterday but i still have not recieved the email that says "YOUR PAYMENT HAS BEEN PROCESSED" what should i do?

[petra_r]

---

Erfan S wrote:

i still have not recieved the email that says "YOUR PAYMENT HAS BEEN PROCESSED" what should i do?

---

Wait. It's a holiday weekend. Wait until Monday.

[hamedmtn]

Ok thanks

[garcia_maelyn]

Hi Joanne.. Can you also please check my account. I have widraw funds on jan 1 and still not processed. Thanks

[kochubei_valeria]

Hi Maelyn,

Please, note that there is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds and with January 1st being a bank holiday, some delays are expected. If you don't receive your funds within 8 business days, please let us know.

[rafsan_15]

Hello Valeria,

I've requested a withdraw on sept. 7 to local Bank transfer. But my withdraw still not proceed. I've sent mail to upwork support 3 days ago and they still not reply and didn’t solve the issue. Can you please check the issue and solve the problem?

Regards,

Md Rafsanjany

[paulinegonzalez]

Hello! I also have the same concern now. I withdrew from my account today but did not recieve any email that it os being processed from upwork which before happens a few minutes after withdrawing.

Hoping for your quick reply. Thank you!

[petra_r]

---

Maelyn D wrote:
Can you also please check my account. I have widraw funds on jan 1 and still not processed.

---

There is nothing to check. "Direct to local bank" transactions take 2-5 business days to process. You are on business day 0. The 1st was a bank holiday, now it is the weekend.

[nedjuan]

Hi Upwork friends,

I clicked on Get paid and got the notification that I already withdrawn my pay but i did not get the email showing it has been processed. Please Help

Regards,
Maria

[tinker_bell3]

Hi Maria,

I can see that you already reached out to our team regarding this issue and one of our agents assisted you directly. Please feel free to follow-up on your open ticket and our team will be happy to assist you further. 

[cybertouch]

I made a withdrawal today, still have not recieved a process payment email.

[djondinium]

Hi Andrew,

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you.

[rafsan_15]

Hello Joanne,

I've requested a withdraw on sept. 7 to local Bank transfer. But my withdraw still not proceed. I've sent mail to upwork support 3 days ago and they still not reply and didn’t solve the issue. Can you please check the issue and solve the problem?

Regards,

Md Rafsanjany

[luiggi_rosado]

Hi there,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[paulinegonzalez]

Hello! I also have the same concern now. I withdrew from my account today but did not recieve any email that it os being processed from upwork which before happens a few minutes after withdrawing.

[mhadi100]

Hi my payment is requested but not processed since 7 days. I have tried to request with another method but not recieving it.

Can you please check.

[pradeephele]

Hi Muhammad,

Thank you for your message. Direct to Local Bank withdrawal may take up to four business days to process. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that weekend and bank holidays both in the U.S, and your location may affect processing fund withdrawal. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you

Pradeep

[f493a296]

Hi, I also just withdrew my funds yesterday, still no payment processed notification. Please see to it.

[aocumen]

Hi Neelam, 

I checked the transaction you're referring to and can see that the withdrawal has been initiated. If you don't receive the email within the next 48 hours, please let us know so that our team can look into it for you. 

[00221a29]

Hi, 

I've withdrawn some funds yesterday but it's still not processed. Usually the payment gets processed within few hours of withdrawal. Kindly assist.

[tinker_bell3]

Hi Ria,

please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.