Jan 29, 2022 07:55:23 AM Edited Jan 31, 2022 06:24:32 AM by Andrea G
Hello, please I have a problem with putting the "payment verified" filter during searching for the jobs, can anyone help me, please?
Thank you!
Solved! Go to Solution.
Feb 9, 2022 12:48:10 PM by Valeria K
Hi All,
I'd like to provide an update that the bug affecting "Payment Verified" filter has been fixed and we'll be closing this thread.
Thank you for your reports and patience.
Jan 30, 2022 04:10:28 PM by Avery O
Hi Rafca,
I apologize for the delay as our team had to look into this further. A member of the Customer Support Team has reached out to you through an email to assist you with your concern.
Jan 31, 2022 12:26:55 AM by Rafca E
Hello Avery, but unfortunately, the problem has not been resolved yet. Can you please help me with it?
Jan 31, 2022 12:31:27 AM by Goran V
Hi Rafca,
Feel free to follow up on your ticket at any time with any additional questions you may have and our team will assist you further. Thank you.
Feb 2, 2022 01:38:02 AM by Katelyn P
Hi,
do you have any idea when the issue of not being able to filter payment verified will be resolved? I am also having that problem. I've also noticed on the mobile app that I can't add skills (it works on the web, but not in the app itself).
Feb 2, 2022 01:56:42 AM by Goran V
Hi Katelyn,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your filters. Thank you.
Jan 31, 2022 05:24:15 AM by Mohammad Khalid I
Dear Upwork Team,
The search filter which states search the job by the previous client is not working in Upwork website, nor in Android, and neither in iOS.
Please fix the bug.
Regards,
Mohammad Khalid Ibrahimi
Jan 31, 2022 06:23:48 AM by Andrea G
Hi Mohammad,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jan 31, 2022 06:56:44 AM by Rafca E
Yes exactly, these 2 search filters are not working "payment verified" and "the previous client".
Feb 1, 2022 04:07:18 AM by Ketan J
I have created a video which you can play https://watch.screencastify.com/v/liBO8FeI6iU57Fu3h4Hx
So, basically when I clicked on Payment Verified option, the search didn't worked and I see all the projects verified and non-verified. So, please check the issue as it create issues. I saw an error on console which might help.
TypeError: Cannot read properties of undefined (reading 'filterName')
at setSingleOptionFilterChecked (app.342dde89e7f5523c6307.js:2:376426)
at vuex.3.6.2.min.js:6:5905
at vuex.3.6.2.min.js:6:7403
at Array.forEach (<anonymous>)
at vuex.3.6.2.min.js:6:7382
at s._withCommit (vuex.3.6.2.min.js:6:9209)
at s.commit (vuex.3.6.2.min.js:6:7356)
at s.commit (vuex.3.6.2.min.js:6:3371)
at r.commit (vuex.3.6.2.min.js:6:5320)
at selectSingleOption (app.342dde89e7f5523c6307.js:2:379853)
Feb 1, 2022 05:42:31 AM by Dennis K
Hello, My 'payment verified' filter tool doesn't work when turned on. Help me solve this.
Feb 1, 2022 07:08:58 AM by Andrea G
Hi all,
I'd like to confirm that this is a known issue and our team is working on resolving it as soon as possible. We'll update this thread once we have more information.
Thank you,
Feb 1, 2022 12:06:51 PM by Vipin S
Hello Andrea,
Greetings !!
I am having the same issue, When i apply filters to narrow down the payment verified clients , it is not showing me the relevant result. Could you please assist me ?
Jan 29, 2022 11:16:50 AM Edited Jan 29, 2022 01:03:37 PM by Luiggi R
From last night both filters are not working for me! is there any one else who is facing the issue?
**Edited for Community Guidelines**
Jan 29, 2022 01:03:07 PM by Luiggi R
Hi Mohd,
If you haven't done so already, can you please clear your browser cache and cookies and try running a new search with the filters enabled? If the issues persist, please let us know.
Feb 1, 2022 09:49:35 PM by Ashish A
Hi there,
I've been struggling to filter by my previous clients for a couple of days now. Please help me in this issue!
Regards, Ashish
Feb 1, 2022 09:47:29 PM by Himanshu M
Hi,
"My Previous Clients" button doesn't work properly on Upwork search.
Thanks
Feb 1, 2022 10:09:48 PM by Avery O
Hi Himanshu,
This is a known bug, and our engineers are working to resolve this issue. In the meantime, a member of the Customer Support Team will reach out to you with more information.
Feb 1, 2022 01:14:50 PM by Rahul V
On checking the my previous clients box nothing is happening..cant see the projects posted by my previous clients.
Feb 1, 2022 02:17:31 PM by Bojan S
Hi Rahul,
One of our agents will reach out to you directly via support ticket to look into this and assist you accordingly.
Thank you!
Feb 1, 2022 09:21:51 PM by Rahul V
hi bojan
thanks so much..i will reply to the mail shortly
regards
Rahul
Feb 1, 2022 10:10:43 PM by Avery O
Hi Ashish,
This is a known issue, and our engineers are working hard to resolve this soon. I have asked the Customer Support Team to reach out to you to continue updating you regarding the issue through a support ticket.
Jan 29, 2022 10:13:39 PM Edited Feb 9, 2022 12:45:50 PM by Valeria K
I am facing also the same problem. I have cleared the browser cache but not working.
**Edited for Community Guidelines**
Jan 30, 2022 12:24:21 AM by Pradeep H
Hi Md Zakir,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Jan 30, 2022 06:24:35 AM by Samreen S
Hi
I have also same problem. No Previous client filter working.
Jan 31, 2022 02:21:26 PM by Bojan S
Hi Anton,
We’ll have one of our agents reach out to you via a support ticket to assist you with this issue.
Thank you!
Feb 1, 2022 07:15:03 AM by Daniyal A
I have been facing the same issue as well and in help center I am not even able to select freelancer option to get further option for help center.
Feb 2, 2022 06:42:15 AM by Vipin S
Hello Community memebers,
I am facing an issue since last couple of days, The issue is that whenever i apply the payment verified filter under client info , it is not showing relevant results infact it is not working. I have deleted all the cache and history but still the same issue is happening. Could you please help me to fix it ?
Regards,
Vipin
Feb 2, 2022 08:11:51 AM by Mohd S
Hey Andrea,
I am facing a problem with Payment verified & previous client filters can please help me with this.
you can see in the attached screenshot!
Feb 2, 2022 08:31:46 AM by Mohd S
Hey,
I am facing a problem with Payment verified & previous client filters can please help me with this.
you can see this in the attached screenshot!
Feb 2, 2022 08:54:28 PM by Nirali G
Hello, please I have a problem with putting the "Client info" filter during searching for the jobs of My Previous Clients , can anyone help me, please?
Thank you!
Feb 3, 2022 04:57:33 AM by Abhinav G
Is it just I or everyone else is also having a problem selecting the "Payment Verified" and "Previous Clients" filters during filtering out the jobs.
Feb 1, 2022 11:17:09 PM by Saeed A
Hey there,
I have a problem selecting the "Payment Verified" and "Previous Clients" filters during filtering out the jobs.
can anyone help me, please?
Thanks!
Feb 1, 2022 11:44:25 PM by Goran V
Hi Saeed,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
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