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krissyalc
Community Member

Payment

Hi! I have been working with upwork for a month now. I haven't gotten my salary yet because I don't have an active bank d
details to begin with.
So I got approved with my bank, I put the details in here and tried to transfer the money.
Unfortunately, I accidentally transferred it to the inactive bank details that I had.
And now I got zero balance, can you help me put back the money to my account so I could transfer it to the card ending 0992? Thanks

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Kriscel, 


If the bank account is closed, this will automatically be rejected by the bank, and refunded to your Upwork account. If the refund doesn't happen within eight business days, you can come back here, so that we can request the team to issue a trace for you. 


~ Avery
Upwork
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