Mar 27, 2019 11:52:54 AM by Andrey B
I have a verified paypal account. I can not understand what the problem is, every time I get this email:
We have processed your payment request submitted on 27-Mar-2019. Unfortunately, your payment account could not be completed.
Can you please tell me if this is a problem with an Up Work or PayPal payment system? What do I need to do to solve this problem?
Solved! Go to Solution.
Mar 27, 2019 12:17:47 PM by Bojan S
Hi Andrey,
I've escalated your concern to our support team. One of our agents will reach out to you directly via support tickets to assist you with your rejected withdrawal.
Mar 27, 2019 12:17:47 PM by Bojan S
Hi Andrey,
I've escalated your concern to our support team. One of our agents will reach out to you directly via support tickets to assist you with your rejected withdrawal.
Jan 11, 2020 02:58:50 AM Edited Jan 11, 2020 02:59:46 AM by Dragan J
Jan 11, 2020 03:54:55 AM by Aleksandar D
Hi Dragan,
I shared your request with our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 29, 2020 04:25:47 PM by Joanne P
Hi Omar,
I checked your account, and it looks like you already reached out to our team directly via ticket. One of our agents has already updated your ticket, providing more information. Please check your ticket and feel free to post any questions there so the agent can assist you further. Thank you!
Apr 15, 2021 04:37:42 PM by Joanne P
Hi Abdelrrahmane,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
May 26, 2021 10:32:10 PM by Mohamed D
Hello!
I have the same problem; I tried over one time to get paid to my verified PayPal account and it's rejected and I did not know why? Could you please help me?
Thanks
Mohamed
May 26, 2021 11:43:53 PM by Joanne P
Hi Mohamed,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.
Jun 20, 2021 04:29:30 AM Edited Jun 20, 2021 05:20:23 AM by Nikola S
Hello,
I am also gettng this kind of this. Please help me.
I want to upgrade my membership.
If possible please give any other way.
Thanks,
Shanthi
**Edited for Community Guidelines**
Jun 20, 2021 05:29:27 AM by Nikola S
Hi Shanthi,
I checked and it seems that you already created a support ticket regarding the issue you are experiencing. It looks like one of our agents already followed up on your support ticket and shared more information and further instructions.
Please consider following up on the ticket so that our team can assist you further. You can access your ticket on this page.
Jan 19, 2022 12:20:36 PM by Bojan S
Hi Karine,
One of our agents will reach out to you directly via a support ticket to look into this and assist you accordingly.
Thank you!
Aug 10, 2022 02:36:39 AM by Phillip M
Hello. I am facing the same problem for 2 days now. Please help me out.
Aug 10, 2022 09:08:01 AM by Annie Jane B
Hi Phillip,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your request and reach out to assist you further. You can access your support tickets here.
Aug 11, 2022 02:22:25 PM by Domagoj D
Hello,
I am facing the exact same issue. Could you please help me out
Aug 11, 2022 05:00:54 PM by Arjay M
Hi Domagoj,
I have escalated your concern and please expect one of our members to reach out via a support ticket with further assistance. You can access your ticket here and please be reminded that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
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