Mar 11, 2021 09:35:04 PM by Nooruddin L
Hello, Upwork community,
Please help me with an issue, please.
I added the Payoneer payment method but it showing 'Inactive' in the 'Get Paid' section. Is the status going to change automatically, or is there a problem with an account? I'm not US Citizen, I live in Pakistan so I didn't fill Tax form.
Kind regards,
Nooruddin.
Mar 11, 2021 09:43:12 PM by Petra R
Nooruddin L wrote:Please help me with an issue, please.
I added the Payoneer payment method but it showing 'Inactive' in the 'Get Paid' section.
Withdrawal methods stay inactive for 3 days for security reasons
Nooruddin L wrote:I'm not US Citizen, I live in Pakistan so I didn't fill Tax form.
You still have to fill in your tax info (W-8BEN). You can't withdraw until you have done so.
Mar 11, 2021 09:55:03 PM by Nooruddin L
Thanks, Petra R for your quick response,
Can you please tell me that If I don't add a payment method or Inactive status, can I transfer payment from Escrow to my account?
Mar 11, 2021 10:41:50 PM by Petra R
Nooruddin L wrote:Can you please tell me that If I don't add a payment method or Inactive status, can I transfer payment from Escrow to my account?
What do you mean? You have already added a withdrawal method and you must complete the W-8BEN. It isn't optional. Money can move from Escrow to your Upwork balance, but you can't withdraw it until the payment method becomes active and your tax info is completed.
Mar 11, 2021 11:18:37 PM by Nooruddin L
ok, Petra R Thanks, last question,
Previously, I have added a local bank transfer payment method but when it was added, It was showing "Beneficiary name mismatch" so I just had to remove that, Do you have idea what was means? Beneficiary name mismatch?
Mar 11, 2021 11:21:32 PM by Goran V
Hi Nooruddin,
The message you're referring to means that your payment method wasn't verified. If you would like to use that option feel free to add it at any time and if any help is needed, feel free to reach out to us (Moderators) at any time. Thank you.
Mar 11, 2021 11:28:31 PM by Petra R
Nooruddin L wrote:Do you have idea what was means? Beneficiary name mismatch?
"Beneficiary name mismatch" means that the name on the bank accout was not the same as the name on your Upwork account.
Mar 11, 2021 11:33:04 PM by Nooruddin L
Petra R,
The name on the Bank Account is the same, I double-check. please can you help me out?
Mar 11, 2021 11:38:28 PM by Petra R
Nooruddin L wrote:The name on the Bank Account is the same, I double-check. please can you help me out?
Upwork support can manually approve it, add it again and don't remove it again!
Mar 11, 2021 11:45:24 PM by Nooruddin L
Petra,
Currently, I have added the Payoneer payment method which shows Inactive, Can I add multiple methods? or just one? please recommend
Mar 11, 2021 11:47:25 PM by Petra R
Nooruddin L wrote:Currently, I have added the Payoneer payment method which shows Inactive, Can I add multiple methods? or just one?
You can of course add multiple ones.
Mar 12, 2021 12:51:35 AM by Nooruddin L
Petra R,
I have added the Local Bank Account payment method but it showing "Beneficiary name mismatch" as I said. Please can you suggest what should I do? Actually, when I add swift code, the branch was different, not mine the original branch, this could be the reason? Please help
Mar 12, 2021 01:05:40 AM by Goran V
Hi Nooruddin,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Mar 12, 2021 02:29:20 AM Edited Mar 12, 2021 02:38:32 AM by Goran V
Goran V,
I got an email from UpWork, saying "Your payment account name does not match your name on Upwork". Please**Edited for Community Guidelines**
Mar 12, 2021 04:46:08 AM by Nooruddin L
Goran V,
I have updated my Payoneer account with filling Tax form for Non-US citizen, now it showing "Active" and also showing this message
"For your security, please allow 3 days for this withdrawal method to become active." is it done now? Please guide
Mar 12, 2021 04:55:18 AM by Goran V
Hi Nooruddin,
I would like to confirm that this is by design. When you add a new payment method it can take up to 3 days for the verification to be completed. Thank you.
Mar 13, 2021 09:58:20 PM by Nooruddin L
Hi Gorav V & Petra
I just wanna ask one more thing, I have just completed 1 milestone on Upwork, and the payment is transferred from Escrow to my Total Earnings but in the My Job section, Earnings available now showing $0.
Is it just because my payment method still in process of approval? Please guide me
Thanks.
Mar 14, 2021 12:06:34 AM by Petra R
Nooruddin L wrote:I just wanna ask one more thing, I have just completed 1 milestone on Upwork, and the payment is transferred from Escrow to my Total Earnings but in the My Job section, Earnings available now showing $0.
Is it just because my payment method still in process of approval?
No, it is because there is the normal 5 day security period. Please familiarize yourself with your Reports Overview page...
There are little question marks you can click on to find out more and a link called When will I get paid?
Mar 13, 2021 10:13:20 PM by Nooruddin L
Hi Gorav V & Petra
I just wanna ask one more thing, I have just completed 1 milestone on Upwork, and the payment is transferred from Escrow to my Total Earnings but in the My Job section, Earnings available now showing $0.
Is it just because my payment method still in process of approval? or in Transaction History, it is showing the amount Pending and takes 5 more days to release the payment? Please gude
Thanks.
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