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Phone Verification, Phone Number Already used? Help

erick-giovanni
Active Member
Erick G Member Since: Mar 12, 2020
91 of 144

I'm having the same issue myself. Can this be addressed with my account? 

 

I'm trying to add the security, but the system states my phone number was already in use.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
92 of 144

Hi Erick, 


A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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ajcwriter
Active Member
Alexandra C Member Since: Apr 12, 2020
93 of 144

Hi,

 

It would appear that I am also having this issue, and I can't seem to figure out which email I set up the previous account with. Any help in this regard would be appreciated!

 

- AJ 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
94 of 144

Hi Aj,

 

One of our team members will reach out and assist you directly via ticket. Thank you!


-Joanne
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brandonmcbride4
Active Member
Brandon M Member Since: May 8, 2020
95 of 144

I am havving the same issue.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
96 of 144

Thank you for reaching out to us, Brandon.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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c6ff89e0
Active Member
Erin M Member Since: May 15, 2020
97 of 144

Hello,

 

I'm having the same issue as above. I vaguely recall creating a profile here years ago but I've tried all of my old email addresses and none of them have been registered through the site. I would like help to either switch my information to this account or to get help accessing the old account.

 

Thank you

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
98 of 144

Hi Erin,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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lchalfant
Active Member
Lisa C Member Since: May 21, 2020
99 of 144

Same issue here. Assistance needed. Thank you.

 

Lisa

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
100 of 144

Hi Lisa,

 

It looks like you were able to successfully verify your phone number. Feel free to reach back to us if you still need any assistance.

 

Thank you!


~ Bojan
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