Phone Verification, Phone Number Already used? Help

Rebecca H · May 16, 2019 04:49:29 AM

Funny. That is the same answer I got. Four times I was told it got
corrected and they allegedly deleted the alleged old account but nothing
has changed. Now I am told they have to research it

Leighandra S · Aug 8, 2019 08:46:04 AM

Hi Avery and team!

I am having the same issue. Can I have my old account deleted so that I can move forward with the new one?

Thanks for your help here!

Best,

Leighandra

Bojan S · Aug 8, 2019 09:37:10 AM

Hi Leighandra,

Your old account was closed. Feel free to reach out to us if you need any further assistance.

Thank you.

~ Bojan

Leighandra S · Aug 8, 2019 07:29:22 PM

Thank you!

Elize T · Jan 10, 2020 04:51:25 PM

I have the same issue

Joanne Marie P · Jan 10, 2020 06:47:11 PM

Hi Elize,

One of our team members will reach out to you directly via a support ticket and assist you further. Thank you!

-Joanne

Pankhuri G · Mar 24, 2020 03:57:44 AM

Contact support they will do it.

Darryln J · Mar 24, 2020 02:48:05 AM

I am running into the phone number issue as well. I do not have an account at all for up work just yet.

Goran V · Mar 24, 2020 03:00:22 AM

Hi Darryln,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number and account. Thank you.

Rebecca H · May 17, 2019 04:10:34 AM

For several days now, even though you said you corrected, I still can't make a profile because it says I have an old account eith same number. You said you fixed it. Well you haven't. I am deleting this account the new one and I want all alleged accounts with my name and number deleted. Will be writing a review.