Apr 4, 2021 09:32:34 AM by Hamza S
In my account there,s no option to add a custom certificate, but in my 4 friends' accounts there,s an option to add a custom certificate and they have added already it successfully.
Just answer me why that option is not available on my account plz check that
Solved! Go to Solution.
Apr 4, 2021 10:46:28 AM by Luiggi R
Hi Hamza,
Have you tried typing the name of the custom certification you're trying to add? If you do, it should give you the option to add one if the certification you're trying to add is not on the list. Let me know if you aren't able to do that so we can assist you further.
Thank you.
Apr 4, 2021 10:46:28 AM by Luiggi R
Hi Hamza,
Have you tried typing the name of the custom certification you're trying to add? If you do, it should give you the option to add one if the certification you're trying to add is not on the list. Let me know if you aren't able to do that so we can assist you further.
Thank you.
Apr 4, 2021 11:49:40 AM by Hamza S
Thanks, yes I checked but there,s no match for my certificate that,s why I think I have to add this certificate as a custom certificate, so please check this and let me know what the issue with my account.
Apr 4, 2021 01:05:29 PM by Hamza S
please let me know what is wrong with my profile, why there,s no option to add custom certificate please.
Apr 4, 2021 02:12:05 PM by Luiggi R
Hi Hamza,
I'm sorry to hear you haven't been able to add the certification. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Apr 4, 2021 10:52:57 PM by Hamza S
By the way Thanks!
The problem is solved after disabling my all extensions in google chrome.
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