Problem about Payment Relase

[6f6e397d]

I have completed a Fixed Price project. However, the client did not respond in this job as in the previous job. It's been 14 days but still upwork escrow has not released the payment. What can I do? Moreover, I did not close the contract because the payment was not released.

[g_vasilevski · Accepted solution]

Hi Ilbey,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your contract. Thank you.

[6f6e397d]

Hi Goran,

I will be waiting.

[6f6e397d]

We are now on the 15th day, but unfortunately the payment has not been released yet.

[tanya-mikhaylova]

I am on day 19- all I keep hearing is that there is a bug and they are workig on it- no timeline for a resolution. Extremely frustrating. 

[bodmas_80]

Same here, I'm on like 21 or 22 days and the order still yet to be auto complete.

[JoanneP]

Hi Oyebode, 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.