🐈
» Forums » Freelancers » Why my project is not being approved.
Page options
Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

View solution in original post

999 REPLIES 999
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Hannington,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Hannington's avatar
Hannington M Community Member

I've seen this same reply on a couple of posts, I hope you do follow up and clear this asap.

Duane's avatar
Duane C Community Member

I have a wide skillset and would like to post quite a few projects for potential clients to consider. Fivver limits this to 7 for new people and that is no good. So is there a limit on this platform? Thanks!

Asif's avatar
Asif H Community Member

You can post up to 20 unique, feature-rich projects in Project Catalog at any one time. (You can also have 20 more in review.) 1.
Asif Hossain
Finlay's avatar
Finlay C Community Member

I submitted my project almost a MONTH ago and it is still 'under review', much more than the promised 5 business days maximum. I have had no communication as to why it has been delayed.

Tehmina's avatar
Tehmina A Community Member

Hi,

My Consultations and & Project Catalog is still under review since many days, what to do 

Mykola's avatar
Mykola A Community Member

Nothing. Just wait. It can take monthes.

Trinh's avatar
Trinh T Community Member

How long does it take for my project portfolio to be approved?

Arjay's avatar
Arjay M Retired Team Member

Hi Trinh,

 

It usually takes up to 5 business days for our team to completely review your submitted Projects. We sincerely apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Trinh's avatar
Trinh T Community Member

It's been 10 days so far, I created from 18/3/2023

Avery's avatar
Avery O Community Manager

Hi Trinh, 

Projects are reviewed by the order they were received. Once the team gets to your project in their queue, they will check it and reach out to you if additional information is needed. 


~ Avery
Jake's avatar
Jake S Community Member

I have a question regarding Zoom consultations.  Is the Projects area where you list those?  I see other Freelancers offering various Zoom consultations with varying lengths but I'm not sure where those go when building my profile.

Andrea's avatar
Andrea G Community Manager

Hi Jake,

 

Please know that Rising Talent, Top Rated, Top Rated Plus, and Expert Vetted talent are the ones able to create up to three total consultations in any category.

 

~Andrea
Jake's avatar
Jake S Community Member

Is there a section I can go to that I can better understand what those mean and how I get those designations?  I'd really like to make this work and I want to make sure I do things right.

 

Arjay's avatar
Arjay M Retired Team Member

Hi Jake,

 

Thank you for your response. Consultations can help you meet more clients, develop more powerful relationships, and build your reputation as a trusted advisor. Setting them up correctly on Upwork lets you set your rate and availability, request information from clients, and book meetings all in one convenient location.

 

As Andrea mentioned in her response, you’ll need to be Rising Talent, Top Rated, Top Rated Plus, or Expert-Vetted to offer consultation. You can create up to three consultations in total, and they can be in any work category available.

 

To learn more about the steps to set up your consultation project, feel free to check this help article. I hope this helps.

 

~ Arjay
Upwork
Nisar's avatar
Nisar H Community Member

My project is still under review. it has been 20 days since i have submitted it. How long it will take to approve?

Utku's avatar
Utku S Community Member

Hi Nisar,

 

Typically, the review process for a project catalog submission on Upwork can take up to 10 business days. However, in some cases, it might take longer due to a high volume of submissions or other factors.

 

Since it's been 20 days since you submitted your project, I recommend reaching out to Upwork Support for an update on your project's status. You can do this by visiting the Help Center (https://support.upwork.com/) and clicking on the "Get Help" button. From there, you can either start a live chat with a support agent or submit a support ticket explaining your situation.

 

Additionally, make sure to check your email (including spam folders) for any communication from Upwork regarding your project catalog submission, as they may have requested additional information or revisions.

 

Best of luck, and I hope your project gets approved soon.

Evgeniy's avatar
Evgeniy K Community Member

Hello! I recently created several projects, they were told that they should be approved within 5 days, but they have not been approved for more than a week.

 

Arjay's avatar
Arjay M Retired Team Member

Hi Evgeniy,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Samreen's avatar
Samreen E Community Member

I have submitted my project catalog for review and approval 10 days ago and I haven't heard back from Upwork. The project is still under review. Is there a way I can get a reply from the Upwork team?

Mohamed's avatar
Mohamed H Community Member

Hello,

2 of my projects have been under review, and pending approval for almost 3 weeks now. It's supposed to take up to 5 days, what seems to be the issue?

Arjay's avatar
Arjay M Retired Team Member

Hi Mohamed,

 

We sincerely apologize for the delay as our team is currently receiving an unusually higher volume of requests. I've submitted a follow-up directly to the team handling your review. Please allow them some time to further review your submission and you should be getting an update on your project momentarily.

 

Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Karishma's avatar
Karishma S Community Member

I have recently created an account and uploaded 4 catalogs over there but none of them are approved now.

it's been more than one week I want to know how much time it will take to review my catalog.

Utku's avatar
Utku S Community Member

Hi Karishma,

 

While the review process usually takes up to 5 business days, there can be instances where it might take longer due to various factors such as high volume of submissions or potential issues with the content. Ensure that your catalogs meet Upwork's guidelines and requirements. Make sure there are no errors, offensive content, or copyrighted material.

 

If you haven't heard back after 5 business days, consider contacting Upwork Support via the Help Center. Provide the necessary details and politely ask for an update on the status of your catalogs. While it's understandable that you're eager to get your catalogs approved, please remember that the Upwork team is working to ensure that all submissions meet their quality standards. They will get back to you as soon as they can.

Saif's avatar
Saif A Community Member

hey
My project is not approve after I made changes in my project. 6 days passes again but no response from upwork team. Kindly review my project catalog and let me know what changes should i made in my project.