Project Catalog

[raju42]

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

[nahidhasan771]

Thank you. 

[9d284dca]

My project catalog has been pending, awaiting review and approval for more than 2 Weeks.

What could be the cause?

[AveryO]

Hi Perpetua,

The team is currently experiencing a high number of submissions to review. Please know that projects are evaluated by the order in which they were received. As such, we would like to request your patience while your project is in the team's queue. Once the team gets to your project in their queue, they will reach out to you if they need more information. 

[61b8deaf]

Earlier, Upwork used to verify project in the Catalog within 3days, I've been waiting for verification to set my availability badge ON

How long does it take on working days 

[0665c41f]

Hey there, I'm currently waiting for one of my projects to be reviewed. I submitted it on the 13th, and it's now the 28th. I made one single edit to it before it was approved, but that was only to capitalize the letters in the title, and that was on the 21st. I was wondering what I'm doing wrong.

Cheers!

[759e32fa]

Hi Alexander,

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.

All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

Our apologies and thank you for understanding.

[0665c41f]

Thanks for the response Annie. Might be worth updating the text regarding turnaround times however, as this seems to be a long term delay.

[b2ca1ca3]

Good day Upwork. Please kindly check out my project it's been 10 days already

It's taking too long. Please help check

Thank you

[e6f81a2e]

My Project Catalog still not approved. They're still "Under Preview" for the last 13 days.

[c7869978]

Hello,

I created a new project catalog and consultation option over a week and a half ago and it still says pending review. I was wondering on average how long does this review take and if I will be immediately notified once the review period is over?

Thanks,

[feb6d67a]

I submitted two projects for the catalog, and 20 days later, they're still listed as "Under Review" / "Pending Approval". The FAQ says the review can take up to 5 days. Is there an issue with my submissions, or have they fallen through the cracks?

[ArjayM]

Hi Adam,

Thank you for reaching out to us and we sincerely apologize for the delay with your Project review. Our team has experienced a higher volume of submitted projects and reviews are currently taking a minimum of 10 business days. Rest assured that all project submissions will be addressed on a first-in, first-out basis. We seek your patience and utmost understanding while sorting this out for you.

[f84fa53a]

It has been 20 days, I have created a new project. It is still under review. There is no update from it. Normally it takes 5 business days. Then why it's taking more time?

[ArjayM]

Hi Shaon,

Thank you for reaching out and we sincerely apologize for the delay as our team is receiving a higher volume of requests than normal. Please allow our team a few more days to review your submission and we'll immediately provide an update once done. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

[d2a6cf28]

Hello I have problem I have created a project but my project is not being approved and also not rejecting. I don't understand why my project is not being approved.Please help me. Thanks

[759e32fa]

Hi Mozammal,

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.

All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

Our apologies and thank you for understanding.

[e1e29fd5]

Does anyone know the reason for the delay in confirmation? It's been 9 days and is still under review.

Kindly help.

[759e32fa]

Hi Ahsan,

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.

All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

Our apologies and thank you for understanding.

[e1e29fd5]

Which type of information do you need about my submission of the catalog? Also, I have not received any email from your team. It's been 11 days now.

[c6fbebf3]

Hi, 

My project is pending for review since 6 days +, kindly let me know what can be done to resolve this? 

[759e32fa]

Hi Payal,

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.

All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

Our apologies and thank you for understanding.

[f00f6cf9]

Greetings! hope you all are doing well. I created my project and submitted it on March 20, 2023, for approval and now it's 1st April 2023. As per Upwork Policies, it takes up to 5 business days to approve, or reject any proposal but in my current scenario, it's almost 11 days, and no response by the authorities has been provided to me it's very annoying and shows a very bad attitude from the support team. Nobody notified me and didn't provide any updates by any means from the platform even if I misplaced or misused anything you can bring it to my knowledge and I will update it to make sure I have followed every guideline from the platform and then submit it to review. But without hearing any word, update, or feedback from the Platform how I can move forward? Anybody here would like to share with me how to fix it or what to do next? Thanks

[ArjayM]

Hi Digi,

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.

All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

[f13a3bc0]

Thanks for sharing

[timothyywilliam]

My Project Catalog still not approved. They're still "Under Preview" for this 2 days.