Project Catalog

[raju42]

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

[BojanS]

Thanks for this suggestion, Jim.

I'll be sure to share it with our team. 

[jim_apodaca]

Thank you @bojan

[cfff9f97]

Hello,

Today I have received my First Order on my Project Catalog Gig, however I feel that the requirements sent by the Client are unjust.

I am reading documentation and it says, I have 24 hours to cancel/decline the order request but I do not see any option on my end, which allows me to cancel this order.

Thank you for your help.

[AndreaG]

Hi Shakir,

Yes, you can cancel a contract within 24 hours of the client submitting requirements without any penalty or impact on your Job Success Score. To cancel, go to the contract created for this purchased project. You can find it by clicking View Contract from the message room or by going to My Jobs and clicking on the title of the contract. From the contract room, you can click the menu button (...) and end the contract.

[navidzafar]

Can we link our Specilized Profile to our Specific Project or it will always be General Profile automatically linked with Projects?

[PradeepH]

Hello Navid,

Thank you for your message.

Your general profile is already linked to your project catalog. Also, the client would be able to access your specialized profile when they visit your Upwork profile.

Thank you.

Pradeep.

[mekailbd]

Hello Upwork community, Hope everyone doing well.  
Right now I have 100% JSS. I have published some Projects in Catalog. In the project catalog, I just saw there is a 2.8 rating with 16 reviews. But I have never done any order with this Project. 

I have a question I have never done any order with the project. So how Upwork shows this 2.8? 

Thanks, everyone.

[AndreaG]

Hi Mekail,

This rating system goes from 0 to 5.0, and is based on the feedback you receive from your clients on Upwork. While we can’t share all the details, in general, clients score freelancers on six different attributes: skills, quality, availability, deadlines, communication, and cooperation. While we are currently including this rating system on projects, we are considering other ways to showcase your success on Upwork.

[amaneck]

Hi 

I am looking to hire a freelance writer for my personal business. But I can't seem to make the payment. 

Here is the error I get: Sorry, you cannot purchase projects in Project Catalog using this account. I am working from India, this is my first time. 

[AndreaG]

Hi Ankita,

I checked and it looks like you have a freelancer account. In order to purchase a project, you'll need to add a client profile to your account. Check out this help article to learn how.

Thanks!

[amaneck]

Andrea G's answer helped me solve the problem

[developernasir]

Sorry, you cannot purchase projects in Project Catalog using this account.

[skatebored]

halu...

today i found someone purchase my project catalog and the project is started already. but somehow i cant find the details of the project or project requirements. it said provided previously, but i cant find it anywhere.

any help on this, please?

thank you.

[AveryO]

Hi Adhitya, 

It looks like you and your client have already contacted each other through Upwork Messages. Please don't hesitate to discuss the project details directly with your client so that you can start working on it. 

Congratulations, and good luck!

[skatebored]

halu...

actually there are no previous chat before.

the client bought the project and thats what i got so far.

no details of the jobs for me to proceed.

meanwhile the time is keep running.

[AveryO]

Hi Adhitya, 

Since you and your client already have a contract room and can exchange messages (I can see that the client sent you a message), please communicate with them, and ask for more information. 

[skatebored]

halu...

i found that the job not match with my project at all.

what should i do now?

i do not want to make the client disappointed as well.

[sidwhiting]

I've created a project and had it approved in the new Project Catalog system.

It looks good, but the "add-ons" I specified aren't showing anywhere. 

Any ideas?

[PradeepH]

Hi Sid,

Thank you for your message.

If you are referring to the service tier add-ons, the same is already visible on your project on the right side. Let me know if you are referring to something else so that I can assist you further.

Thank you.

Pradeep.

[hickis]

Hello!

I've got the same issue - I see no add-on services that I created for my project in Project Catalog.

They were visible before but after a while I checked my project and I don't see them.

They are still available for editing.

Please assist how to make addons visible for clients again.

Thanks.

[AndreaG]

Hi Nadiia,

I checked and it looks like you have multiple Catalog Projects listed, could you please confirm which one you're referring to so I could check?

[hickis]

Hello Andrea,

I'm refereing to my project:

https://www.upwork.com/services/product/design-original-unique-and-professional-character-design-131...

[AndreaG]

Thank you for following up, Nadiia. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[hickis]

Hi Andrea,

Many thanks for your assistance!

[cb7aa326]

Hi Upwork Team, 

Do you have any plans to add more tags or category for project management because I can see only few tags for it.

Thanks