Dec 26, 2019 02:34:07 PM by David D
Hi,
I recieved a promo code for a free month of freelancer plus after attending an online event. When I tried to enter the code, the screen returns "code expired" I recieved the code on December 23 and tried to enter on December 26. Do codes expire that quickly or is this a glitch?
Thanks,
David
Dec 26, 2019 03:00:37 PM by Bojan S
Hi David,
One of our agents will reach out to you directly via a support ticket and assist you with this concern.
Thank you!
Feb 16, 2020 04:31:29 PM by David D
Hi Bojan,
I never recieved any further communication about this:
Promo code expired 3 days after recieving
Thanks,
David
Feb 16, 2020 06:26:17 PM by Avery O
Hi David,
I'm sorry for the delay. Could you please share the name of the online event/webinar you attended so that I can check this further?
Feb 17, 2020 11:27:48 AM by David D
Hi Avery,
Upwork Online Expert Evening: Freelance Business in 2020
Date & Time: Wednesday, December 18 at 9:30 AM PST
Language: English
Thanks for your help!
—David
Feb 17, 2020 01:10:40 PM by Bojan S
I apologize for the delay in receiving an update, David!
I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
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