Nov 13, 2020 12:43:22 PM Edited Nov 13, 2020 01:15:14 PM by Andrea G
I have an issue with following withdrawal made via Mpesa -**Edited for Community Guidelines**
The amount was processed but never received in my Mpesa.
I could send my Mpesa report if need be.
**Edited for Community Guidelines**
Nov 13, 2020 01:17:01 PM by Andrea G
Hi Dennis,
I checked and can confirm the transaction you're referring to was successful on our end. I can also see you have a support ticket with our team regarding this. Please allow some time for our team to review and they will update your ticket with more information as soon as possible.
Thanks!
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