Removing response to client's feedback

[53da484d]

Hello everyone,
I want to remove my response to the client's feedback (I don't want to remove MY FEEDBACK just my RESPONSE).
Is it possible? if yes then how?
Thank you!

[martina_plaschka]

You refunded him because of a 4,25 feedback? Why?

[AndreaG · Accepted solution]

Hi Duong,

One of our agents will reach out to you via support ticket in order to assist you with this.

[a7c46602]

according to my experiece and 4 years of freelancing career. You cannot remove the response just like your feedback. Although if you have did it by mistake so approach the upwork support and explain each and everything to them. So may be they remove your response to the feedback.

[deardipu]

Charlotte, 

• Charlotte wrote,"according to my experiece and 4 years of freelancing career."

You joined here on Apr 11, 2022. Even your profile has nothing. 

• Charlotte wrote,"You cannot remove the response just like your feedback."

Top rated freelancers can remove feedback after 10 completed jobs and 3 months period by using top rated perk.

[a77045c6]

I want to change my stars and the feedback I gave to clients, how can I do that?

Thank you,

Apinia 

[spectralua]

You can ask client to allow you edit feedback. Edit when allowed. No other ways.

[a77045c6]

I see. Thank you so much for your response. I will contact the clients then.