Reversed Earnings was not completed

[#1]

Hello,

I only received $345 refund from my client **edited for Community Guidelines** and it supposedly over $1k, i think the refund was not really completed. Please help me to make my refund complete.

Thank You,
Princess Rodrigo

[#2]

Hi,

Please contact with Upwork customer support!

Thanks!

[#3]

Hi Princess, 

I can see that you already have an open ticket regarding your concern. I will go ahead and follow up with the team handling your case so that they can get back to you and assist you further.