It appears I am talking to someone (supposedly) offering me a job who is trying to scam me. I think this mainly because what he said about himself in our Google Hangouts message, as well as his insistence on communicating using Hangouts, matches extremely closely to the scam described here:
**Edited for community guidelines**
I don't know how to report this user or the user who instructed me to email them. I have attached a screenshot of part of our Hangouts chat today as evidence.
Solved! Go to Solution.
Thanks for flagging this for us. I've checked and it looks like the appropriate action has been taken on the client account due to violation of Upwork ToS.
Please, check this help article for more information on how to use the flag option found on each job post or message to report any suspicious or inappropriate content.
Also, check out this post for more tips on how to avoid questionable jobs.
Thanks for the quick response. I'm new around here but I actually had seen the link you sent me: https://support.upwork.com/hc/en-us/articles/211063118-Report-Suspicious-User-Activity
I specifically followed the step of contacting Customer Support, but did not receive a response, so I decided to post here instead. I will now delete the user in question from my Google Hangouts.
I've had 6 of these in the last 2 months alone. I never join Google Hangouts with them. But when I've reached out to support for UpWork I've never received a reply. I think we should get our connects refunded for these scam jobs. I used up 24 on scams and there are no signs before applying - super annoying.
I checked your Connects History page (Settings > Membership & Connects > Connects History), and can see that some Connects was refunded to your account. Could you please confirm if these are the jobs that you were referring to on your post? If the Connects for the job post you are referring to has not been returned yet to you, please let me know so that I can assist you further.
I just went throught the process of being contacted by someone offering to speak with someone in Hangouts. I shamefully when through the trouble by creating a fake Hangouts account just to see what they had to say and what they were offering. The gave me the name of the company (**Edited for community guidelines**) and even sent me a check to cash but they only wanted it cashed at a bank and were pushy. I surprised them by saying I reported them to the BBB and haven't heard from them. It's a shame that UpWork can allow people to join and pose as potential clients but not verify there payments to see if they are infact legit clients. That's putting our time, work, money, and personal information at risk. I hope this stops happening to others and doesn't happen to anyone else. I almost fell for it but first rule of business: no outside business which is why we have UpWork.
I am glad you were knowledgeable and wise enough to not fall for this.
With all that you did, playing along with these people, I think have learned pretty much everything you need to learn about this particular scam.
You are probably planning to do this anyway, but let me mention for you or others reading:
Next time you encounter this scam, you can save a lot of time by immediately using the "Flag as inappropriate" link button in the right hand upper corner of the job posting screen.
If you report it and Upwork takes the job off the platform, then you'll automatically receive your connects back. So that is a good thing.
As soon as you see the Google Hangouts invite request, you'll recognize the other elements of the scam, and you can just report them and block them immediately.
I experienced something very similar but I cannot find where to flag the job posting. I contacted customer service and provided a copy of the conversation I had with the "hiring manager" over Google Hangouts.
Thanks for flagging this job to us. I've checked and it looks like the job has already been taken down because it was in violation of Upwork ToS and action has been taken on the client account.
Please, check this help article for more information on how to use the flag option found on each job post or message to report any suspicious or inappropriate content. Also, check out this post for more tips on how to avoid questionable jobs.