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naumanhafeezkhan
Community Member

The client isn't paying

Hi
I worked with a client named **Edited for Community Guidelines**. He gave me a task in the messages. I completed the task and submitted it in the reply of the message. But he hasn't paid me the amount yet. What should I do.

3 REPLIES 3
petra_r
Community Member

"Where is my money?""Where is my money?"

prestonhunter
Community Member

If no contract is listed here:

 

Upwork -> My Jobs -> My Jobs

 

...then there is no way for the client to pay you.

 

An Upwork contract must be in place. Messages don't count.

JoanneP
Moderator
Moderator

Hi Muhammad,

 

I checked your account, and it looks like you don't have any active contracts. We always encourage freelancers to only start working once they have an active contract. Please check out the freelancer resources we have compiled here for more information on how you work as a freelancer and receive payment for your work. Let us know if you need further assistance. Thanks!

~ Joanne
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