Feb 24, 2022 07:00:02 AM by Ana C
Hi there,
I tried to put my VAT number on my profile but I get this message every time: Please re-submit your taxpayer information for VAT.
I checked on VIES website and my VAT number is perfectly valid. I tried in many formats but I get the same message every time.
Help me, please.
Feb 24, 2022 07:57:36 AM by Andrea G
Hi Ana,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Apr 3, 2022 05:50:36 AM by Ekaterina L
I have the same problem. My VAT has not been accepted for more than a week. I have also checked on the VIES website and my VAT number is fully valid. I tried in many formats but I get the same message every time. What can I do to get it accepted?
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