Aug 22, 2021 09:37:45 AM by Firdous I
Hi,
When I try to submit a proposal, I always get the following message " This 'link has Expired
Please contact customer support to receive a new URL. The URL will be active for 30 days."
May I Know why?? and How to Solve this problem.
I did try to log in with a different browser and clear my cookies, but still, I get the same response>>
Solved! Go to Solution.
Mar 3, 2023 02:55:18 PM Edited Mar 6, 2023 03:25:50 PM by Andrea G
Hi Oliver,
We may have asked you to verify your account a while ago and the link is no longer available. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication.
How do I reach a human in customer support?
Thank you!
Aug 22, 2021 10:57:11 AM by Luiggi R
Hi Firdous,
I'm sorry to hear you're having trouble sending proposals. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Nov 30, 2021 10:31:37 PM by Kirti R
When ever I submit the job its shows link expired and I raised ticed to many times regarding this when I see the ticket in my account its shows its already solved the issue but it didnt happend. please look into it i ant to run my id.
Nov 30, 2021 11:06:24 PM by Pradeep H
Hello Kirti,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Aug 18, 2022 12:52:00 AM by Merjanne Czary A
Hi, I am having the same problem too. Can you help me with this? Thank you.
Aug 18, 2022 03:42:58 AM by Pradeep H
Hi Merjanne,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you,
Pradeep
Sep 16, 2022 05:44:39 AM by Rashmi B
Hi,
When I try to submit a proposal, I am getting the following message " This 'link has Expired
Please contact customer support to receive a new URL. The URL will be active for 30 days."
May I Know why?? and How to Solve this problem.
Oct 1, 2022 05:46:41 AM by Philip K
Hi!
When I try to submit a proposal, I am getting the following message " This 'link has Expired
Please contact customer support to receive a new URL. The URL will be active for 30 days."
Can somone assist me please
Oct 1, 2022 05:44:10 AM by Philip K
Hi iv been having this same issue aswell, please can somone assist me please. Thank you
Oct 1, 2022 09:43:48 AM by Annie Jane B
Hi Philip,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Nov 10, 2021 01:17:28 AM by Stephen L
I've had a similar challenge for the past two weeks. Did you get the solution?
I have tried sending proposals for almost ten gigs. I sent a message to the organization about a week ago but I'm yet to get a solution.
Nov 10, 2021 01:27:23 AM by Goran V
Hi Stephen,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
Mar 28, 2022 01:52:20 AM by Kristen P
Hi,
I have the same problem and always got the error notification when trying to submit a proposal. Please help me with this!
Thank you,
Kristen
Mar 28, 2022 03:50:55 AM by Pradeep H
Hi Kristen,
Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you
Pradeep
Mar 28, 2022 08:47:21 AM by Eugene K
Hi Pradeep,
I'm getting absolutely the same issue on my side, already tried to clear cache and cookies, but still facing it. On the phone app - the same,
"This link has expired
Please contact customer support to receive a new URL. The URL will be active for 30 days."
Mar 28, 2022 09:17:19 AM by Andrea G
Hi Eugene,
Someone from our team will reach out to you via support ticket in order to assist you further.
Apr 20, 2022 06:16:50 AM by Edwin L
Hi Upwork,
I am unable to submit proposals.
I get the message, "This link has expired
Please contact customer support to receive a new URL. The URL will be active for 30 days."
Kindly help me out.
Many thanks,
Edwin.
Apr 20, 2022 07:42:09 AM by Andrea G
Hi Edwin,
Someone from our team will reach out to you via support ticket in order to assist you further.
Apr 20, 2022 01:02:53 PM by Edwin L
Hi Andrea,
Thanks for responding.
Kindly help me follow up on Request #34906846. The link sent to me seems to be invalid. I need urgent help.
Thank you so much.
Edwin.
Apr 20, 2022 03:02:48 PM by Luiggi R
Hi Edwin,
Please note that tickets are reviewed in the order they are received. Kindly allow more time for the Customer Support team to get back to you regarding your concern. You can rest assured they will assist you further.
Apr 29, 2022 02:46:04 AM by Cristy E
Hi Upwork Team,
I am unable to submit proposals due to this error, "This link has expired
Please contact customer support to receive a new URL. The URL will be active for 30 days."
Please assist.
Many thanks,
Cristy
Apr 29, 2022 04:22:38 AM by Pradeep H
Hi Cristy,
Thank you for your message. I will have our support team contact you for further assistance.
Thank you,
Pradeep
May 20, 2022 06:10:19 AM by Andrea G
Hi Usman,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jul 10, 2022 05:06:29 PM by Donna Mae M
Hello,
I have encountered the same issue. Somebody can help me please?
Thank you
Aug 25, 2022 09:45:44 AM by Andrea G
Hi Dana,
Someone from our team will reach out to you via support ticket in order to assist you further.
Sep 13, 2022 12:29:40 AM by Anjali T
Hi Upwork,
I am unable to submit proposals due to this error, "This link has expired
Please contact customer support to receive a new URL. The URL will be active for 30 days." Its more than 3 months.
Please help..
Thanks and Regards,
Anjali
Sep 13, 2022 03:01:19 AM by Annie Jane B
Hi Anjali,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Sep 13, 2022 11:25:57 AM by Nasir U
Sep 16, 2022 09:03:19 AM by Khaled H
Hello
same problem for me too:
"This link has expired"
a solution please
Jan 27, 2023 05:45:34 AM by Kingsley O
Hello Upwork,
I've been seeing the same 'This link has expired' message when I try to apply for a gig here. Please, help,. Thanks.
Sep 21, 2023 02:33:42 AM by Dimitrije P
Can you please help me as well? I am facing the same issue.
Thank you!
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